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The front desk woman is terribly uneducated. She is definitely a racist. She kept yelling at me whenever she talks - in the first place- and she did not want to listen me, so brought animal like conversation.. She also wanted me to await in different place before my turn, but didn't ask the same thing to the next one. However, in my turn, she just pointed me to do my stuff myself and she just started the next one's stuff. - Before me, she guided the former one but not me. I even didn't know where she pointed.- (This is not the whole story, there was more. Her every attitude contained dislikes. Even the next customers felt awkward about her attitude toward me.)-This happened in the morning- Also, she mocked at me with her colleagues, in the evening. I lived in Germany for a while, so there is no way that I could misunderstand her attitude. I cannot understand why I have to receive these kinds of expressions with payment. I strongly recommend all Asians not to use this hotel. Very uncomfortable and disappointing experience in Vienna.