Greeted ok, but then it went downhill. Couldn't pay by card (cash only), even though I had the card I booked on. Room was a double, no bigger than a box room (very cramped). Light fitting had no cover on in bedroom (loose wires exposed) light fitting in en suite was hanging down out of the ceiling (more wires exposed) and was dangerously close to shower head (water & electric don't mix). Television ariel was very loose into back of tv kept losing picture. Tea & coffee was crammed into a small container, didn't look appealing at all, therefore didn't use it. Cover on bed was stained, no towels in room had to go down and ask, when I got them they were damp and also stained. Egg at breakfast wasn't proper fried so didn't eat it. Ceiling in Dining room LEAKED BADLY both days(someone upstairs taking a shower). Leak was just mopped making laminate floor SLIPPERY & DANGEROUS. A towel was then used to wipe that up and then left on table to soak up the continuing leak from upstairs. Will NEVER stay there again EVER !!!