I booked 2 rooms because there was a connecting room, but I couldn't get assigned, and I had to pay an additional fee for an early check-in, and one room was delayed in cleaning, so I could check-in around 17:00. Citi View requested a room replacement because it was a room with a view of the building right in front of it, but communication between employees was not smooth, so I didn't receive timely feedback. I don't think it is suitable for family travel, considering that it is not assigned even though I specifically requested a connecting room by e-mail