밀라노 리트리트 - 중앙역

This place was advertised at the central station which is why I booked it, this was a lie, the accommodation was a good 15 minute walk which we were only able to find after calling because google maps said it was at the station and we couldn’t find it. After getting to the unit and being let in to a nice clean functional unit we went out for dinner, upon return the door wouldn’t open we tried for 20 minutes before ringing for help, the man asked for the address which we gave him the one at the bottom of the email, turns out there are multiple units with the same name he went to the another one and when we weren’t there he got angry at us yelling because we made him go to the wrong units, told us to push in the key while pulling out the handle above and then hung up on us.

The apartment was great. Actually outstanding.

The apartment was very clean, well decorated, comfortable, and well-stocked: teas, snack, water, plates, and cooking utensils. Two quiet air conditioners, one in the living room and one in the bedroom. Not a great view, but we were not looking for this. Neighborhood is safe and well connected to trains (Milano Centrale a 5-10 minute walk, get rail and metro links). Tram was also nearby, but we never took it. There is a nice organic grocery store across the street, with good produce. Issues: Keesy app did not work for the front door (main entrance for the building), so we were left waiting in the heat outside trying to troubleshoot this, after spending quite a bit of time the previous days to complete check-in on the app. A very nice man working at the Caffe Petrarca next door even came to help us— he was going to call the Keesy help line for us. We tried opening and closing Bluetooth on my phone several times, but with no luck (message was that were too far from the front door), until someone was coming out of the building and let us in. My guess is that the Keesy app only works for the apartment door, not the building door. Once we were in the building, we were lucky the housekeeper was just leaving, after cleaning our room. She was very kind and stayed with us until we could unlock the door with the app. There was a minor smell from the bathroom shower drain, apparent when you turn on the bathroom vent fan.

The apartment is smaller than we see on the website.

Please make sure you get the apartments you want, since they have various addresses and they pick which one you get. We had stay the one with red chairs, and the beds were as hard as rock. The location was not great, too far from everything.