Heritage Inn Hotel & Convention Centre Cranbrook, near the scenic Tamarack Centre, offers a rejuvenating retreat. Unwind at the spa tub or take a refreshing dip in the indoor pool. With an on-site restaurant serving kids' meals and breakfast, free WiFi to stay connected and helpful staff to assist you.
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
What's nearby
Tamarack Centre - 10 min walk - 0.9 km
Cranbrook History Centre - 1 min drive - 1.3 km
Cranbrook Golf and Country Club - 2 min drive - 1.8 km
Wildstone Golf Course - 6 min drive - 5.7 km
St. Eugene Golf Course - 8 min drive - 6.7 km
Getting around
Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive
Restaurants
Fire Hall Kitchen & Tap - 15 min walk
McDonald's - 10 min walk
Wendy’s - 2 min drive
Fire & Oak - 4 min drive
A&W Restaurant - 9 min walk
About this property
Heritage Inn Hotel & Convention Centre Cranbrook
When visiting Cranbrook, Heritage Inn Hotel & Convention Centre Cranbrook is a great choice to consider. Guests can take a dip in the indoor pool or grab a bite to eat at Skylight Cafe, which serves breakfast. Other highlights include a bar/lounge, a fitness center, and a hot tub. Fellow travelers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
100 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 19
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Children's menu
What to do
Hiking/biking trails nearby
Ski area nearby
Working away
6 meeting rooms
Conference center
Services
24-hour front desk
Luggage storage
Wedding services
Facilities
ATM/banking
Fitness center
An indoor pool
Hot tub
Banquet hall
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Daily housekeeping
Special features
Dining
Skylight Cafe - This café serves breakfast only. A children's menu is available.
Here's the breakdown, no surprises
Refundable deposits
Deposit: CAD 250 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately CAD 10 to 25 for adults, and CAD 10 to 10 for children
Renovations and closures
The following facilities or services will be unavailable from September 1 2025 to September 1 2025 (dates subject to change):
Bar/Lounge(s)
Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
Bar/lounge
Dining venue(s)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 20 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 10 PM
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Also known as
Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook
Frequently asked questions
Does Heritage Inn Hotel & Convention Centre Cranbrook offer free cancellation for a full refund?
Yes, Heritage Inn Hotel & Convention Centre Cranbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, there's free self parking.
What are the check-in and check-out times at Heritage Inn Hotel & Convention Centre Cranbrook?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Heritage Inn Hotel & Convention Centre Cranbrook?
No, this hotel doesn't have a casino, but Casino of the Rockies (10-min drive) is nearby.
What is there to do at Heritage Inn Hotel & Convention Centre Cranbrook and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain climbing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Heritage Inn Hotel & Convention Centre Cranbrook also has a fitness center.
Are there restaurants at or near Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, there's an onsite restaurant, Skylight Cafe. The dining venue will be unavailable from September 1 2025 to September 1 2025 (dates subject to change).
What's the area around Heritage Inn Hotel & Convention Centre Cranbrook like?
Heritage Inn Hotel & Convention Centre Cranbrook is located on the Cranbrook Strip, a short 10-minute walk from Tamarack Centre and 18 minutes' walk from Cranbrook History Centre.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Heritage Inn Hotel & Convention Centre Cranbrook Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Hot Tub
Restaurant
Bed
Location
Highways
Air conditioning
Upgrade
Reviews
8/10 Very good
Aug 29, 2025
Hot breakfast
Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.
Corinna
Corinna, 2-night trip
10/10 Exceptional
Aug 12, 2025
music festival
love the breakfast
they are very accommodating for our stay during the Cranbrook Music Festival
Robert
Robert, 3-night trip
10/10 Exceptional
Sep 1, 2025
Spacious suite. Pool was refreshing after a long day on my motorcycle.
dustin
dustin, 1-night trip
8/10 Very good
Aug 24, 2025
Quick Golf trip overnighter
Hotel was pretty good overall. Room was good, clean.
Ceiling above shower needed cleaning and mattress was too soft for my liking but overall a good experience.
Kevin
Kevin, 1-night trip
8/10 Very good
May 19, 2025
Comfortable sleep , clean and breakfast was excellent !
Sharon
Sharon, 1-night trip
8/10 Very good
Aug 15, 2025
Good place to stop for night
Good place to stop in Cranbrook. Hotel is in good condition and clean. The hot breakfast is quite good! It is next to a train track - not a huge amount of traffic, but rumbled a bit when train went by.
Darcy
Darcy, 1-night trip
10/10 Exceptional
Aug 10, 2025
Awesome
Beds and sleep great
Peter
Peter, 1-night trip
10/10 Exceptional
May 16, 2025
Lovely place; had an upscale breakfast and a friendly little bar.
Serena
Serena, 1-night trip
10/10 Exceptional
Jun 19, 2025
Good experience and good food.
Vic
Vic, 1-night trip
10/10 Exceptional
Aug 6, 2025
Love this place
We always enjoy staying at this hotel. The room is spacious and has the necessary amenities. The pool and hot tub are wonderful to relax in at the end of the day. Staff is friendly and helpful. The breakfast is lagging in a bit of variety and is sufficient to fill up for the day.
Stuart
Stuart, 5-night trip
4/10 Fair
Aug 28, 2025
Great place but I stayed 2 days and they kept saying they would fix hottub but never did was not happy I would like some kinda refund please thanks
Shane
Shane, 1-night trip
10/10 Exceptional
Jun 10, 2025
Very nice , quiet
, helpful staff
Ronald
Ronald, 1-night trip
10/10 Exceptional
Jul 29, 2025
Overall impressed
Our stay was great! Its an older building so we were expecting things to not be perfect and modern, but it was clean, comfy beds, decent breakfast (eggs,hashbrowns,bacon,pancakes,etc). Pool was fun. Overall it was a great experience!
Jessica
Jessica, 1-night trip
10/10 Exceptional
Jun 1, 2025
Great stay. Only wish they would have offered the breakfast earlier
Darcey
Darcey, 1-night trip
8/10 Very good
Apr 1, 2025
Extremely reasonable prices with a nice, filling breakfast.
Benjamin
Benjamin, 1-night trip
8/10 Very good
Apr 11, 2025
Was clean and comfortable with good breakfast
Calvin
Calvin, 1-night trip
10/10 Exceptional
Jul 16, 2025
Amazing
Theresa
Theresa, 2-night trip
8/10 Very good
Jun 27, 2025
Nice hotel in Cranbrook
Nice hotel, convenient location.
Nice breakfast included
Only 'downside' - a short flight of stairs to the second floor rooms. Not a deal breaker for us, but maybe for others.
Will stay there again. Have recommended to others.
Edward
Edward, 1-night trip
8/10 Very good
Aug 11, 2025
Updates needed.
The Hotel needs a bit of updating. The AC didn't work that well either. The room were kept up quite clean
The morning staff at the restaurant were very nice .
M.Dawn
M.Dawn, 3-night trip
10/10 Exceptional
Aug 11, 2025
Rooms are run down. Mattresses are old and can feel
The
Springs. prep was clogged and started leaking resulting in a room change. Staff was polite and helpful.
Agnes
Agnes, 2-night trip
10/10 Exceptional
Jun 2, 2025
Only issue toilet rocks and needs adjusted
Breakfast was great , real dishes 🌻👏👏👏👏👏👏👏🌻and kind staffers
Louanne
Louanne, 1-night trip
10/10 Exceptional
May 11, 2025
Nice place, neat & clean.
Albert
Albert, 1-night trip
10/10 Exceptional
Jun 2, 2025
Free breakfast
sean
sean, 1-night trip
8/10 Very good
Apr 23, 2025
It was great for the price
Jared
Jared, 2-night trip
8/10 Very good
Apr 12, 2025
Close to where I needed to be and reasonably priced.