6/10 - 좋아요
2020년 3월 21일
Disappointed and sad
I booked a room with a jacuzzi. I decided this hotel only for it but when I arrive there they said "we promoted you a better room". I said "is there jacuzzi there?" They said "the customer in the room with Jacuzzi didn't check out we can't give you". We insisted but they gave us another room with a dirty terrace. Their service and cleaning was good, but also no microwave in kitchen too. They are not professional. Before booking call them or else they can make the same trick. Because there are cheaper and better hotels in the area so it was disappointing and sad.
Gökhan
Gökhan 님, 1박 여행
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