Decent. Breakfast ended earlier than listed. My online booking they told me my reservation was canceled once i arrived on property but we worked it out
rachel
์น๊ตฌ์ 1๋ฐ ์ฌํ
2/10
The entire management is terrible. They lie and threaten to call the cops on children enjoying the pool. They were upset that the kids splashed water on the floor of the pool. That's right, the floor. These people are rude and the general condition of the hotel is not good. Towel bars falling off the wall, no room cleaning or change of linens between multiple night stays. Maintenance guy randomly walked into the room unannounced and univited. Bad experience all around. Avoid this place.
Ryan
2๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
The staff was friendly and helpful. The room was reasonably comfortable.Our only complaints is that the carpets are old and smell musty, making the room smell musty even after turning the fan on.
Maha
2๋ฐ ์ฌํ
4/10
Derrek
1๋ฐ ์ฌํ
8/10
Brian
2๋ฐ ์ฌํ
6/10
Spent three nights at this location. The bed was comfortable and the location worked well, just off of Michigan Avenue and telegraph Road, but the overall experience was very average. The front desk personnel werenโt always helpful, one night my room key wouldnโt work and I had yo find management with a master key and the breakfast was decent on one occasion and subpar on the other. On the third morning, I skipped it and went out to breakfast myself. Overall, Very basic but adequate.
Dominick
2๋ฐ ์ฌํ
10/10
Jon
1๋ฐ ์ฌํ
2/10
It was a terrible experience.
The first rokm that I aas given had issue with bathroom drain.
They offered me a different room after couple of hours of complains.
Had to go down to front desk personally as they must be busy and did not pick up the phone!
The replacement room they offered had very bad odour ,it became really storng when we turned ON the heater.
Kids started snizzing!
I had to open the window! ( it was a bit cold out side!)
The room service offered me to change room again at midnight!! Which I declined as I had no enerfy to move again with kids and alk luggage!
The hotel refused to do any refund and hotels.com only did $50 coupon!
I had paid around 300 for the room.
It was a wate of money and a terrible experience!
zainulabadin
1๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
This hotel was not up to the usual quality of this chain. On the positives the staff were excellent, the breakfast was good and well stocked, the bed was comfortable.
However the room was beat up. Marks all over the walls, peeling paint, worn out carpet, beat up furnishings. At first I couldn't tell if it was dirty or just looked dirty because of the poor condition but on closer inspection it was kinda dirty in the room. I am by no means super judgy about this so if I noticed it's not good. The lobby and community areas did appear cleaner. The hotel was also very loud. There were what appeared to be kids sports teams in the hotel lacking any adult supervision. They were beating on the service bell at the desk, yelling and running around. Finally around 1 am an adult came and got them. I got the impression teams come to this hotel a lot and act up. The security deposit on the credit card was double what it is at other hotels I have stayed at and the clerk indicated the kids trashing the rooms is why they put that in place.
It doesn't list this on the room amenities but the room did have a microwave.
wendy
1๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Joshua
2๋ฐ ๊ฐ์กฑ ์ฌํ
8/10
Comfy bed. Nice bath products. Nice staff.
No hot water before 5:00pm due to plumbing issues for 3 days...
TV only got 1 channel!
Laurie
3๋ฐ ๋ก๋งจํฑ ์ฌํ
6/10
Dakonsna
1๋ฐ ์ฌํ
2/10
Christina
2๋ฐ ์ฌํ
10/10
N/a
Nehme
1๋ฐ ์ฌํ
8/10
Ameer
1๋ฐ ์ฌํ
2/10
Place was filthy. Vomit all over the elevator door. Stunk like cigarette smoke
Patrick
1๋ฐ ์ฌํ
2/10
I had to fix the toilet 2x
Room service came in took some towels from the bathroom and didnโt replace them. The garbage cans were not emptied. People running in the hallway, loud, this was after 10:00
The breakfast was gone at 07:30am
This was the first and last time I use a Holiday Inn express.
Ron
2๋ฐ ์ฌํ
2/10
Breakfast was very good and the area was kept clean. Hotel was clean. Front desk staff were non existent, too many people in hotel and staff was not saying anything about their behavior! Kids running all over, dogs barking, slamming doors that jolted you from your bed! We didn't get any sleep! This went on until at least 3 AM! Called desk about 2 am nothing changed with noice levels!
We will NOT stay here again and will think twice about any Holiday Inn!