파통 베이 힐 리조트

Great place but very hilly.

It was a very bad experience for me and my husband. We expected the staffs of the hotel to be welcoming and initiative yet standards not met. Firstly, we had to request for housekeeping to clean up our room every day. Isn’t it their duty to be initiative? My DND sign wasn’t even up at all. Secondly, I work as a hotelier as receptionist in Singapore and I know how it works. I requested for my deposit to be given back to me on second day as me and my husband had some issues on our atm card, and wasn’t able to withdraw cash. We asked the front office staff and they mention that only upon check out, that they can return the deposit to us. We need the cash for transport and food etc. And our room was fully paid off before we even checked in. On Singapore when my guests need their deposit as they run out of cash, we would return their deposit as Long as rooms are paid. Another thing was, breakfast was not great. Everyday was the same old thing. Nothing new, staff looked like they’re more interested in talking amongst themselves rather than serving us. We had to request for the fan to be turned on instead of them being initiative. Lastly, lost my mobile in the room, and emailed staffs if hotel has found my mobile and they replied saying “no” when my device was located at the hotel itself. I hope the GM of this hotel do something about the training of the staffs, and reflect on what has went wrong. Utterly disappointed and angry about this.

The reception area gave a poor an incomplete picture of the vast resort. Avoid the rather steep walks by asking for free drop off and pick up from your room. You must hold on at all times while traveling in their bench-seat pick-up truck style shuttle service. It is a brand new resort and the rooms are spotless. Just ask for massage service and a massage business will shuttle you to and from the hotel for relaxing massage. Television selection leaves a lot to be desired, but who is watching TV at this amazing location.

Hotel was really nice and quiet. Our room was comfy and we had an amazing view of the city. It wasn't too far from the action of Patong. The resort is huge and sits on top of a hill & they have a shuttle service that takes you back and forth. I would recommend as it was affordable and definitely worth every penny.

Loved the accommodation, booked the room with the pool which was great. Only bad side was the location as there are hills but the company has got a great system in place whereas they collect and drop you off to your room in cars, all you have to do is call up. They also offer shuttles to the beach and mall, there and back which I made the most of. Overall I had a great experience.takes a day to get used to the system but once you know it’s alright. Worth it for the type of accommodation you are getting.