Located in the heart of Springfield, Holiday Inn Express Springfield Downtown, an IHG Hotel offers a convenient stay with free to-go breakfast and dry cleaning/laundry services. With an indoor pool, 24-hour business center, snack bar/deli, gym and area shuttle at your disposal you'll feel right at home. Guests rave about the delicious breakfast and attentive staff.
Naismith Memorial Basketball Hall of Fame - 11 min walk - 1.0 km
Springfield Armory - 13 min walk - 1.1 km
Titanic Museum - 2 min drive - 2.2 km
Getting around
Bradley Intl. Airport (BDL) - 26 min drive
Westfield, MA (BAF-Barnes Municipal) - 27 min drive
Springfield Union Station - 10 min walk
Holyoke Station - 13 min drive
Windsor Locks Station - 16 min drive
Restaurants
TAP Sports Bar - 4 min walk
Wahlburgers - 4 min walk
Red Rose Pizzeria - 3 min walk
Commonwealth Bar - 6 min walk
MGM Lobby - 3 min walk
About this property
Holiday Inn Express Springfield Downtown by IHG
At Holiday Inn Express Springfield Downtown by IHG, you'll be just a 5-minute drive from MGM Springfield and Naismith Memorial Basketball Hall of Fame. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. This Baroque hotel is also just a 5-minute drive from Eastern States Exposition and Big E. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
98 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Minimum Spring Break check-in age is 21
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Banquet hall
Baroque architecture
Accessibility
Elevator
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Deep soaking bathtub
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Here's the breakdown, no surprises
Refundable deposits
Deposit: USD 100.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
State tax ID - C0004282810
Also known as
Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield
Frequently asked questions
Does Holiday Inn Express Springfield Downtown by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Springfield Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Springfield Downtown by IHG?
Yes, there's an indoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Holiday Inn Express Springfield Downtown by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Springfield Downtown by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Springfield Downtown by IHG?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Holiday Inn Express Springfield Downtown by IHG?
No, this hotel doesn't have a casino, but MGM Springfield (5-min walk) is nearby.
What is there to do at Holiday Inn Express Springfield Downtown by IHG and nearby?
Holiday Inn Express Springfield Downtown by IHG has an indoor pool and a fitness center.
Does Holiday Inn Express Springfield Downtown by IHG have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Holiday Inn Express Springfield Downtown by IHG like?
Holiday Inn Express Springfield Downtown by IHG is in Metro Center, a short 5-minute walk from MGM Springfield and 15 minutes' walk from Naismith Memorial Basketball Hall of Fame. Travelers give top marks for the hotel's prime location.
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Reviews
Holiday Inn Express Springfield Downtown by IHG Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
9.2
Staff & service
8.8
Eco-friendliness
9.0
Property conditions & facilities
What guests liked
Breakfast was consistently described as good, great, or solid, with many guests enjoying the hot options. (88 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Parking
Casino
Restaurant
Family friendly
Cities
Reviews
10/10 Exceptional
Aug 24, 2025
Wonderful service, spacious, clean and comfortable
We loved our stay. Helpful staff, huge room, very comfortable beds— everything our family needed including a solid hotel breakfast. Would stay again!
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Aug 31, 2025
Hotel was nice and clean. Lady at front desk was nice and welcoming. Area was ok didn’t do much exploring. MGM casino is literally the next block over.
janet
janet, 1-night trip
10/10 Exceptional
Jul 26, 2025
Staff were very friendly and helpful. Room was nice.
kelly
kelly, 1-night trip
10/10 Exceptional
Jun 7, 2025
Very friendly staff and hotel was clean and bed was very comfortable
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Jul 20, 2025
Great Stay
Very clean and comfortable. Kind and courteous staff.
Roger
Roger, 3-night trip
10/10 Exceptional
Jun 16, 2025
Very convenient for a meeting in the Springfield Downtown area. Booking was easy and stay was great!
Yamilca
Yamilca, 1-night trip
10/10 Exceptional
Apr 26, 2025
Nice and friendly staff, great location.
Sorin
Sorin, 1-night trip
10/10 Exceptional
Aug 28, 2025
Great breakfast! Wonderful room, spacious corner (710). Only complaint was very low water pressure in shower and some kind of heavy utility machinery noise during the night. Pizzeria around the corner is fantastic .
Rachelle
Rachelle, 1-night trip
6/10 Good
Jun 12, 2025
Great location, clean hotel, but very expensive for what it was and the area
Verified traveler
1-night trip
10/10 Exceptional
Aug 28, 2025
Excellent customer service
The breakfast was always well stocked, the pool was very comfortable and very clean, the room was clean and the temperature very easy to control, great blackout shades and not at all noisy despite being downtown. Jason at the front desk was incredibly helpful and accommodating. Would happily return!
Ashley
Ashley, 2-night trip
10/10 Exceptional
Apr 10, 2025
The staff, the hotel itself, and the location! Fabulous!!!
Luis
Luis, 2-night trip
10/10 Exceptional
Jun 4, 2025
Had a great stay. Good breakfast and 1 block from the casino. Huge room.
Craig
Craig, 1-night trip
8/10 Very good
Aug 9, 2025
4/5
Breakfast is basic, fills up quickly. Located right next to the casino. Bed was comfortable, nice sized fridge. Decent hotel for the price. Parking next to the hotel which is convenient.
Verified traveler
1-night trip
8/10 Very good
Jul 4, 2025
A Fine Stay
Good place with good breakfast in the morning. Parking was a chore but not
terrible.
David
David, 1-night trip
10/10 Exceptional
Apr 30, 2025
Will visit again
Vanessa
Vanessa, 2-night trip
10/10 Exceptional
Apr 13, 2025
Holiday Inn
Best stay I have ever had.
Robert
Robert, 2-night trip
10/10 Exceptional
Apr 26, 2025
Love this hotel nice people love they have a swimming pool for my kids love the breakfast and love it the real clean
rosa
rosa, 1-night trip
10/10 Exceptional
Aug 2, 2025
Excellent stay!
Had a corner room. Big entrance, spacious and high-end finishes. Bed and pillows were comfortable. Shower warmed up quick, and had new shower head
Verified traveler
1-night trip
10/10 Exceptional
Apr 22, 2025
I love this place service and lobby attendant are all great staff
Jose
Jose, 1-night trip
10/10 Exceptional
May 27, 2025
The hotel was great. Parking was nearby and easy. The area seems rundown a bit, but the MGM was within an easy walk and had lots of things to do.
Michael
Michael, 1-night trip
8/10 Very good
Jun 2, 2025
It was quite nice. Close to the MGM and cheaper than staying there outright. Close to other places of interest as well.
Addyson
Addyson, 2-night trip
10/10 Exceptional
Jul 7, 2025
Jess was simply amazing!! She helped us during the firework craziness in Springfield get back to the hotel safely
Kim
Kim, 3-night trip
8/10 Very good
May 26, 2025
It accommodated us for what we needed. A quick overnight stay.
Cheryl
Cheryl, 1-night trip
10/10 Exceptional
Jun 11, 2025
Close to MGM
James
James, 2-night trip
10/10 Exceptional
Jun 12, 2025
My room was very clean and comfy. Beds are AMAZING