There was a lack of quality control, room was made up nice but no garbage bag in the can, no coffee, no coffee filter. Access to the pools was very sketchy, paths were unmarked and steep with no lighting making it risky to maneuver.
The dining was sub par, service was slow, took along time to get our meal and again when I received, it was wrong. The food that did come was good but no way we were going to wait for them to correct.
I do not leave bad reviews but when paying premium price I expect a premium experience and that was just not the case