Hotel Jay Suites is just 3.4 mi (5.5 km) from the airport and offers a shuttle (available 24 hours). Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other features include a rooftop terrace and a terrace. Fellow travelers like the helpful staff and overall property condition.
Languages
Chinese (Mandarin), English, Hindi, Spanish
At a glance
Hotel size
23 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (USD 4 per night; includes in/out privileges)
Offsite parking nearby (USD 4 per night; discounts available)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Horse riding nearby
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
1 building/tower
Built in 2016
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Library
Television in common areas
Art gallery on site
Designer stores on site
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible registration desk
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
32-inch LED TV
Premium digital channels
Pay movies
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Soundproofed rooms
Pillowtop mattress
Bed sheets provided
What to enjoy
Individually furnished
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant specializes in international cuisine.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 5 for adults and USD 5 for children
Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one-way)
Credit card charges are subject to an extra charge of 4 percent
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 15.0 per day
Parking
Covered self parking costs USD 4 per night with in/out privileges
Parking is available nearby and costs USD 4 per night (98 ft away; open 24 hours)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hotel Jay Suites Kathmandu
Jay Suites Kathmandu
Hotel Jay Suites Hotel
Hotel Jay Suites Kathmandu
Hotel Jay Suites Hotel Kathmandu
Frequently asked questions
Does Hotel Jay Suites offer free cancellation for a full refund?
Yes, Hotel Jay Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Jay Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Jay Suites?
Yes. Self parking costs USD 4 per night.
Is airport shuttle service offered by Hotel Jay Suites?
Yes, an airport shuttle is available. The charge is USD 15 per vehicle one-way.
What are the check-in and check-out times at Hotel Jay Suites?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Hotel Jay Suites?
No, this hotel doesn't have a casino, but Ballys Casino (11-min walk) is nearby.
What is there to do at Hotel Jay Suites and nearby?
Have fun during the warmer months with activities nearby such as horseback riding. Additional recreation nearby includes casino gaming.
Are there restaurants at or near Hotel Jay Suites?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Hotel Jay Suites like?
Hotel Jay Suites is in Thamel, a short 7-minute walk from Garden of Dreams and 11 minutes' walk from Durbar Marg.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
Nov 6, 2024
This is not a 3 star facility. The rooms are crawling with small bugs. The mattress was terrible. The odour in the rooms was also aweful.
I would not recommend this hotel.
Sarbjit
Sarbjit, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 15, 2024
Best Location Hotel!
The employees at the Jay suites were thorough and professional in their duties. I really appreciate their attention to detail and I will be back for sure. The hotel is located in the heart of Thamel with countless shops and restaurants nearby. They will do their best to accommodate your every request!
Jay
Jay, 4-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 2, 2024
Alisa
Alisa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 7, 2024
Erin
Erin, 8-night trip
Verified Expedia guest review
8/10 Very Good
May 30, 2024
Solid place a little more than other places but no complaints at all very friendly staff great bed and washroom
Cavan
Cavan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 22, 2024
“excellent location. very friendly family, nice breakfast. clean rooms and bathroom”
Saroop
Saroop, 3-night trip
Verified Expedia guest review
6/10 Good
May 15, 2024
Little noisy, from the other rooms or building.
Friendly & helpful stuff.
Ludmila
Ludmila, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 15, 2024
Was on a trakking trip, so this hotel was located well in a centre, near shopping.
Friendly stuff, helped with bags & organising taxi quickly for me, when needed.
Good value.
Ludmila
Ludmila, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 14, 2024
Better service
Bui
Bui, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 7, 2024
Nicely located in the center of the city. Walking distance to everything and staff was excellent
Mohammad Atif
Mohammad Atif, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 4, 2024
The staff were excellent - always friendly and helpful. Nothing to complain about.
Hans
Hans, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 28, 2024
staff are super nice and helpful. Strong hot shower, quiet room and good air conditioning. Many shops and restaurants nearby.
lai kwan
lai kwan, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 19, 2024
The hotel was clean with great service. The staff were amazing, respectful, and helpful. The owner, Pramod Sadaula, is a respectful gentleman and very helpful. It’s an excellent place to stay. The restaurants and food were very good. Everyone made my stay very memorable and enjoyable. I highly recommend Hotel Jay Suites.
Meena
Verified Expedia guest review
10/10 Exceptional
Apr 15, 2024
Zhizhong
Zhizhong, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 7, 2024
Jay Suites is amazing place to stay in Kathmandu/Thamel area, very close to many historical attractions from the Hotel (Garden of Dreams, Dharbar square are walkable distance with in 10 minutes from Jay Suites) and for other prominent attractions I ended up using cab or pattao service.
Hotel staff folks are super responsive and are able to help with my requests and suggestions to see places in and around Kathmandu.....
Many thanks to Aanup (Host) he made me feel at home and helped me with sight seeing in and around Kathmandu as I had only 2 days in Kathmandu.
I highly recommend this place, you will not be disappointed with your stay as the hotel Staff makes you feel at home....
Sidigonde
Sidigonde, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 6, 2024
Incredibly helpful and kind staff, very clean rooms. Were easy to extend our stay, delicious breakfast.
Great location!
Kyah
Kyah, 2-night romance trip
Verified Expedia guest review
6/10 Good
Apr 4, 2024
Bhanu
Bhanu, 2-night trip
Verified Expedia guest review
8/10 Very Good
Mar 26, 2024
Ronald
Ronald, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 22, 2024
清潔で静かで周りの観光地へのアクセスにも便利で、大変良い滞在になりました!
Hiroki
Hiroki, 3-night trip
Verified Expedia guest review
4/10 Fair
Mar 20, 2024
Anju
Anju, 1-night trip
Verified Ebookers guest review
10/10 Exceptional
Mar 17, 2024
Easy access to shopping
maria
Verified Expedia guest review
8/10 Very Good
Mar 16, 2024
Hotel is in a good location. Room has what you need. Breakfast is very hearty and the service is great. Always treated with a smile.
Jagroop
Jagroop, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 2, 2024
The staff were attentive and extremely helpful. They helped with some of our transportation needs especially from the airport and back . The room was very spacious and clean . We were near some of the main attractions .
Sudhir
Sudhir, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 21, 2024
It was very good experience to stay and know the place