I stayed at this hotel twice during a month long stay in Bordeaux primarily because it was where a Trip USA Bordeaux tour started, so I added days on the front and back end of that tour. Ricardo, the day manager, was exceptionally helpful, but all of their staff is well trained as they have a hospitality training school on site. They offer breakfast as an extra but it’s rather expensive unless you’re a big eater.The room was very comfortable although I found the bedding too warm for my taste. Finally, the last night there, I discovered a blanket in the closet that I could use instead of the duvet. Like many hotels these days, they provide small square pillows, so on my second round there, I requested normal size pillows and they were provided. The location is excellent for seeing Bordeaux as the tram line is just across the street. It is within a nice, long walking distance of the old part of town, the river parkway and dozens of great restaurants. My one big complaint is that most hotels, including this one, do not provide a place to put open suitcases. I do not want to unpack and pack again, especially when only staying for a 2-4 days so I just used half of the king bed. The second part of the stay, I was placed in a handicap room which had more space and did have a large platform for my suitcase, which I really liked.
