호텔 푼토 MX

Paid extra for junior suite w jacuzzi. Gave me room w no jacuzzi. Guy at front denied he told me that. Even the gentleman who helped me to my room looked confused as to why my room didn’t have a jacuzzi. I was tired I didn’t argue. Then you have to let water run for 5-10 mins for hot water. Never given heads up about it so it would’ve been nice to know that

My wife and I traveled to Mexico for the first time. We have traveled a lot within the US and we didnt know what to expect in Mexico. We stayed at Hotel Punto. The hotel's location was great, the hotel was very clean and rooms were very nice. The complementary breakfast was above expectations. Best of all was the service. The hotel and restaurant staff were helpful, courteous, respectful. Roberto was exceptional going above and beyond every time. I highly recommend this place and I would definitely stay here again.

I can not say enough goods things about this hotel. In the heart of the downtown district. The Hotel is very modern and stylish. The Staff is simply wonderful. Very attentive, friendly and very helpful with directions and even provided a map and some places to eat. When I say places to eat I mean places they eat at, not these touristy crappy food venues. These are the places they go and the food was excellent in all of them we went to. They also have a restaurant there that is excellent and their service in the restaurant was simply fantastic. I can not remember the last time I had such a wonderful wait staff. The rooms are European style so they are not huge but extremely comfortable and perfect for the two of us. The bed was very comfortable and the AC was ice cold. They have a roof top siting area where you can drink and smoke and it often becomes a small party of guests all enjoying each others company. The rooms were quite and we could not hear any noise outside the room. I was really impressed with this hotel and will 100% be going back to it next time we are Mexico City. There is so much to do in the part of the city and we spent hours just walking around looking at all the beautiful things there.

Hotel Punto MX is an all-round great hotel to stay at for Mexico city. I can recommend this hotel, particularly as there is a restaurant & also the restaurant & service in the restaurant was excellent. It's a good place to have a meal, & when I was there it was comfortable and cosy. There was no outside facing view from the room, but I was there for a good night of sleep and to explore the city and look at shops. The room was clean and comfortable, I slept well and the service was excellent. It's a good location for being near to the Zocalo and shops and there are a few good eateries nearby too. I wasn't out late at night in the area as I had a quite late flight into the city from South Mexico so arrived late & had a good dinner in the restaurant, exploring the area the next day. The area seemed fine and pretty decent looking around the next day. It's a great hotel and the reception staff were great too and the porter was very helpful ! I'd certainly recommend this hotel if you want a well located place, but because of the great staff & good service mainly. 👍

Was very nice, they gave us a complimentary dinner one night. They were very helpful in getting us reservations or information of things to do around town.