사우샘프턴 하버 호텔

Away at last!

Everything excellent except for one thing. I was not able to have lobster either night or fillet on the second night. There lobster was never on offer to us and the fillet had run out. Surely being busy on a bank hol with nice weather was not beyond predicting demand. Expected more of The Jetty. What we did have was excellent and service of a high standard.

mark, 2박 여행, 2021년 5월 30일

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Will go again

Amazing. Worth 5 stars. Exceptional staff. Cleanliness was amazing.

Sally, 2박 여행, 2021년 5월 24일

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Short break

Nice stay and great Breakfast

paul, 1박 여행, 2021년 5월 23일

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Great hotel

Great hotel. Great amenities. Service could have been a little bit more attentive in The Jetty but it was the first weekend open again so probably just ironing out some teething problems.

Marjan, 2박 여행, 2021년 5월 21일

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Amazing hotel, shame it was let down by the spa!

We stayed for 2 nights and the hotel itself was absolutely gorgeous, including our room. We loved the gesture of complimentary gin and Sherry in the room, such a lovely touch! However when we checked in the first day and went to have a look at where the spa and pool area was I asked at reception if you needed to book a slot and the receptionist said no you didn’t, you could just turn up. The next afternoon when we came to use the pool we saw notices on the sauna and steam room saying you had to book a slot. I then asked again about this to be told you did indeed have to book but there was no slot available until 19.30 that evening, which was too late as we had dinner reservations. The next day was check out so meant we didn’t get to use the sauna and steam room at all. We also were only in the pool 20 mins at most as the pool is quite small and hard to social distance and the chlorine in the jacuzzi is so strong that my eyes were streaming and I had to get out. It was such a shame as the hotel itself is amazing but we felt it was hugely let down by the spa/pool area and that this area is definitely not worthy of 5 stars. I informed the receptionist on checkout that we’d been misinformed at the spa and that this meant we hadn’t been able to enjoy all the facilities which, considering the price we paid for 2 nights, we should’ve been able to. The receptionist apologised and said she would make a note on our booking and that someone may call us... which hasn’t yet happened.

Victoria, 2박 여행, 2021년 5월 18일

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Amazing hotel and stay

Amazing hotel , perfect for my gf 40th birthday

Jamie, 1박 여행, 2020년 12월 23일

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Room was lovely and after some confusion on a mix up with dates(my Fault) the staff were so helpful and tried their best to make sure we could stay there as it was a on off parents weekend away. Couldnt fault the hotel at all. It was beautiful and so clean. Will definitely be going back as soon as we can 😊

1박 로맨틱 여행, 2020년 12월 19일

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Relaxing short break

All great thanks

Matthew, 3박 가족 여행, 2020년 11월 1일

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Fun times

Great hotel

Nicola, 친구와 1박 여행, 2020년 10월 31일

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The property is in a great location with marina views. Overall they have adapted well to the new measures required for COVID. We visited the harbour restaurant where the food was good, however a bit noisy/busy in the evening. The only issue I had this time round was that the staff failed to come back to me on some potential lost luggage that we had accidently left the week before. I had to ask three times before they checked if they had found it.

LC, 2박 로맨틱 여행, 2020년 10월 30일

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