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Large room (we had the room with large terrace overlooking the city), breakfast somewhat lacking. Biggest problem was that although someone is supposedly there to check you in throughout the day, no one was there when we got there, and not when we returned an hour later after getting some food. We even managed to get a kind woman to call the number but there was no answer. We are from North America and had no phone with us. We finally managed to get hold of them at a McDonald’s via Skype as we were preparing to find somewhere else for the night. I later found they’d emailed in the early afternoon to ask when we’d arrive but that doesn’t help when you’re not always online. It would’ve been a higher rating other than that major frustration.