호텔 캘리포니아

The reason that we choose this hotel was the free crib. I sent an email asking the free crib and I got the confirmation that we will have it. Arriving in the hotel, no crib. My husband went to the reception and the receptionist gave him the crib for him to set up, because she was closing the reception area. we thought it was simple to set up. It wasn't. We spent at least a half hour to figure it out. So when we were finally done to set up the crib we realized that we didn't have a mattress for the crib. Nobody to help us because its not a 24 hours open reception hotel.

Very good location, it’s two minutes walk to lake and then you discover everything you want to see, they are all there. And we came 30 minutes early than check in time , they just let us in

Excellent location. Quirky little hotel. Very friendly and helpful staff rather warm in room maybe needs air con upgrading.

It was very very expensive

We booked two rooms, both are very small. The air conditioner was not working in one of the rooms, so it's hot and stuffy. We told the receptionist and requested to have a different room, however, the receptionist didn't even send any mechanic to check the a/c, but just said there is nothing she can do about it, and refused to change the room for us. Wifi was not strong, and connection was limited to the number of guests in each room. No access to elevator outside of the restaurant business hours. They have a policy that room keys have to be left there when guests are away from the hotel, which we didn't feel comfortable to do. It's a 13 mins walk between the Zurich Main Station and the hotel, and half of the way is not good for pulling luggages.