While the facilities and location were great, we had an unfortunate incident of 200 euros cash missing from our room. Although we're not in a position to present sufficient evidence as there's no CCTVs inside the room, we went through it many times with our and the wallet's trajectories, since we saw the cash inside the wallet in the morning and it never left the room on the day of incident, we could not think of other possibilities. For cash does not leave a signature behind, it is a bad luck but we were rather disappointed by the biased responses from the receptionist and the manager. We understand that they want to trust those who work for the apartments but perhaps more professional assistance in a neutral position would have been more appreciated rather than simply saying that there was nothing they could do as they were not sure if the money was really there - which made us feel as if we were making a false claim - and refusing to cooperate to add the information for those who went to our room on the day to the police report. In the end, we went to the police station and completed the report with the information we had and we hope that some investigation takes place so that it does not happen again in the future. As mentioned earlier, the facilities and other services were great and, if we had to go there again, we'd definitely use the safe outside of which if anything missing, the hotel is not responsible - which we only wish we'd been informed prior to the incident.