I will start by saying, we had come from a wonderful hotel in Paros run by a lovely family. The perfect experience we were looking for on our Island hopping trip with our young children. This hotel, whilst in a beautiful spot on a beautiful Island left me feeling cold. The rooms were fine and clean (note; great air con but no hairdryer and I don’t know what the idea was with the grey painted bath that made the bathroom resemble a prison on a TV set!)) and they did quickly accommodate our request to move from the first room we were offered, which felt like a cupboard. However the reception staff were pretentiously friendly on check in/out but not so much in between. There were some nice waiting/beach staff but all in all no one particularly spoke to each other. Shame, as for us, it made the basic rooms seem ‘cold’ despite being clean and breakfast being by the most wonderful view across the sea, not so special. We were the only English people in the hotel ( and practically, the Island which was nice) but to us it’s the the experience of the people you meet, that make or break a place. We loved Syros but would never stay here again sadly, but then it wasn’t what we were looking for. I am sure it would suit others who prefer to be left alone, as it such a beautiful spot and nice and clean.