Wouldn't say 4*, more like a 2/3*. A bit tired. Walks need a paint. Booked a superior room which was on the top floor, no sign of a lift. Bed was firm, I prefer softer. Same with the pillows. Air con good, tea/coffee facilities in room were very basic. Nescafé coffee and PG tips are the worst options in my opinion. Curtains are not blackout, woken up by the sunshine every morning at 5am. Breakfast was not bad, good full English although it's got to be Heinz ketchup or HP brown sauce, not the tangy stuff they give you. Staff were very friendly. Free parking is great. Overall it was ok but I won't be returning. To many negatives for me.