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Wonderful hotel the swimming pool was the best pool I ever seen Mr Ali the front desk manager did great customer service with us The bed was hard hat was only bad thing

All are great. Good facilities. Only surprise they charge for the laundry sacks. Ha ha fr a 5 star hotel. Good to consider that funny policy fr a 5 star resort.

Nice resort a little north of Patong. Room clean and comfortable, friendly and helpful staff. All amenities. Nice pools with drinks at poolside. Easy to get to beaches, but the beach across the street is rocks. Food kind of bland for Thailand, and overpriced, better to look for street food or go into town.

Excellent place to relax! Away from the beach to beat the crowd by yet not too far!

Booked this hotel only a week before my trip after seeing a last-minute promotion, and it definitely highlighted my first (and many more to come) Thailand trip! Super efficient checkin with receptionist Den even though we were early. Love the design of the huge comfy rooms, my dad had the best sleep. Breakfast plentiful and a daily changing stall offering like Thai donuts, French toast and waffles. Loved reading and chilling at the infinity Beach pool, and sliding down to the waterfall at Fun pool. I must praise all staff who work with their hearts, greet and approach us for a friendly chat every day during breakfast (Kwan/Jeas/Gun), by the poolside or rooftop (Uthai). They even remember our room no! When my dad accidentally sat over and broke a restaurant chair, the staff immediately helped, asked about him everyday, gave him analgesic cream and get-well-soon flowers (Miss Tuck)! They all touched my heart and we are so grateful! There is a plethora of free sports daily, Mr Noom the trainer is the best and pushed my fitness at Muay Thai boxing, yoga and pilates. I would definitely try more if I stayed longer! Finally, I tried to catch sunrise and sunset daily. First I tried the 3/F grassy terrace in building 1, but Uthai suggested I watch sunrise from Neon rooftop bar which is higher and panoramic. Mega props to Toto personally opening the rooftop door for me! I never expected this to be my best hotel experience, but I will definitely be back, thanks the Nature team! :)