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Due to COVID-19, the hotel was quieter which i love it. The hotel is new and clean. All staffs were fantastic. They do their best to get a good service. Breakfast buffet are variety of choices. I would recommend. Sadly they'll temporary closed for 6 months from 1 April 2020 due to COVID-19. I definitely come back again.

It was okay

Great resort but a little ways from Central Phuket. English with the front reception was spotty so communication was difficult sometimes. Great spa and services. Gunn on the rooftop bar was fantastic and so was the food and beverage manager.

The hotel is very clean, new and quiet. I got a junior suit with pool access. It was really large and beautiful. The breakfast buffet was minimal and some of the toiletries accessories in the room were broken. The valet couldn't find the keys to the trolley cart. I felt it was close to 5 star, but still too young to reach that hospitality status.

We loved this hotel. It was close to shopping and restaurants with the free shuttle, but far enough away where it wasn't noisy. Great view of the beach across the street. The hotel restaurant was good with lots of options for lunch and dinner and a good size breakfast buffet. The pools looked amazing even though we were too busy to try them. Everyone working there was great. We would absolutely stay there again!

Wonderful hotel the swimming pool was the best pool I ever seen Mr Ali the front desk manager did great customer service with us The bed was hard hat was only bad thing

All are great. Good facilities. Only surprise they charge for the laundry sacks. Ha ha fr a 5 star hotel. Good to consider that funny policy fr a 5 star resort.

Nice resort a little north of Patong. Room clean and comfortable, friendly and helpful staff. All amenities. Nice pools with drinks at poolside. Easy to get to beaches, but the beach across the street is rocks. Food kind of bland for Thailand, and overpriced, better to look for street food or go into town.

Excellent place to relax! Away from the beach to beat the crowd by yet not too far!

Booked this hotel only a week before my trip after seeing a last-minute promotion, and it definitely highlighted my first (and many more to come) Thailand trip! Super efficient checkin with receptionist Den even though we were early. Love the design of the huge comfy rooms, my dad had the best sleep. Breakfast plentiful and a daily changing stall offering like Thai donuts, French toast and waffles. Loved reading and chilling at the infinity Beach pool, and sliding down to the waterfall at Fun pool. I must praise all staff who work with their hearts, greet and approach us for a friendly chat every day during breakfast (Kwan/Jeas/Gun), by the poolside or rooftop (Uthai). They even remember our room no! When my dad accidentally sat over and broke a restaurant chair, the staff immediately helped, asked about him everyday, gave him analgesic cream and get-well-soon flowers (Miss Tuck)! They all touched my heart and we are so grateful! There is a plethora of free sports daily, Mr Noom the trainer is the best and pushed my fitness at Muay Thai boxing, yoga and pilates. I would definitely try more if I stayed longer! Finally, I tried to catch sunrise and sunset daily. First I tried the 3/F grassy terrace in building 1, but Uthai suggested I watch sunrise from Neon rooftop bar which is higher and panoramic. Mega props to Toto personally opening the rooftop door for me! I never expected this to be my best hotel experience, but I will definitely be back, thanks the Nature team! :)