We did not actually stay at the hotel, as there was nobody there to allow access. Booking in was from 2pm, but there was nobody there and upon ringing the phone number advertised on the door, it was โunobtainable.โ After waiting for 40 minutes - and despite the best efforts of local people trying to assist - we had to leave and seek alternative accommodation. I later discovered the hotel sent an email with instructions on how to enter, however this was sent at 2.16pm - over a quarter of an hour after the advertised booking in time. I was oblivious to this email until much later on and was not phoned as you would expect. Also, nowhere on the site does it say there would not be a receptionist or someone to welcome you. Instructions to gain entry should be received well in advance. Also, at the entrance it looks incredibly run down. I was told by the booking company that I would have to pay a penalty too - even though we could not get into the hotel because there was nobody there!!. They later apologised and said this was actually misinformation. Ultimately, I paid for accommodation I could not use, through no fault of my own. I didnโt receive any further correspondence either. If you have any sense, do not book with this company and stay well away from this hotel. Itโs been the worst travelling experience in my life and ruined the one day my family and I were due to stay in Venice. There isnโt a negative word strong enough to express my disappointment and frustration.
Simon
Simon ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 1์ 26์ผ
Il servizio รจ scadente
Adrian marcelo
Adrian marcelo ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 1์ 19์ผ
Posizione centrale
Tutto sommato esperienza positiva, camere da ristrutturare ma in ottima posizione per girare Venezia. La gestione dovrebbe essere piรน presente per eventuali chiarimenti come check-in/check out e servizi inclusi nella prenotazione.
Antonio
Antonio ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 1์ 9์ผ
Funciona para llegar a dormir, nada espectacular .
MARIANO IRWING
MARIANO IRWING ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 11์ 17์ผ
No toilet paper and i had to buy. Tv not working and no remote and the tv is extremely old. Lampshade had no bulb as well
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 10์ 27์ผ
Igor
Igor ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 10์ 26์ผ
We liked the canal view.
Staff really not available after check in but we didn't need help.
Michael
Michael ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 10์ 25์ผ
The walls and ceiling and bathroom were moldy. The hairdryer and shower head were broke. The second morning we woke, there was no electricity. We woke up with bug bites all over. I would never stay there had I known what we would be experiencing..
The lady that checked us in was very nice, but there was no one there on a regular basis.
David D.
David D. ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 10์ 24์ผ
Staff sent wrong internet code, wery noisi etc
Jaan
Jaan ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 10์ 23์ผ
Maria
Maria ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 10์ 22์ผ
Good stay, but hard to contact
We had a nice stay here before our cruise from Venice, but the hotel was difficult to contact with no one manning the front desk and needing a code to get in. The free dinner at their affiliated restaurant was very good.
Steven
Steven ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 10์ 22์ผ
Funcional para pasar un oar de noches.
Enrique
Enrique ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 10์ 19์ผ
Silene Quitรฉria
Silene Quitรฉria ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 10์ 9์ผ
Dirty, with mold
Nicole
Nicole ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 6์ 29์ผ
The checkin process allows people to pick a key off the board and go to whatever room they like. We arrived and our larger room was occupied and we could do nothing about it. It was especially awful because we reserved a room for three people and only had beds for two. There wasnโt time to switch hotels so one of us had to sleep on the floor. The operators said she would try to find us another room, but never called us back. They made no effort to help us find a solution. Would NOT recommend! It the airconditioner wouldnโt work, so the night was HOT and especially awful. The city is beautiful, I recommend coming but stay somewhere else. I requested to get money back, but no word for the host yet. Iโll update if I can.
Adam
Adam ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 6์ 16์ผ
Gabriel
Gabriel ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 6์ 7์ผ
Bugs!!! Too many mosquitoes. Do not open the windows at night. My wife revived at least 50 bites
Michael
Michael ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Travelocity ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2022๋ 9์ 22์ผ
SIMEONE
SIMEONE ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2022๋ 7์ 5์ผ
Stayed here with my mum - Lovely Hotel, really good location, free meal every evening you stay and big portions so be sure to not eat before going! Room keeps nice and cool and friendly staff
Shona
Shona ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 6์ 25์ผ
Categoria - Hostel ou Albergue
Acomodaรงรตes sรฃo pรฉssimas, sistema de ar-condicionado central simplismente nรฃo funcionava, o Check-in รฉ realizado por interfone, e sem algum cerimonial. Categoria Albergue !
Luigi Lima
Luigi Lima ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2022๋ 6์ 25์ผ
Julien
Julien ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2022๋ 6์ 18์ผ
Aloysio
Aloysio ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2022๋ 6์ 1์ผ
The owner was amazing with us and the dinner was phenomenal, it is very close to the train station, Roma station and cruise terminal so it was perfect for connecting to anything by wall.