It was our first time staying at this hotel, from check in to breakfast the service was amazing. The staff are so friendly and welcoming. We had upgrade our room using the special add ins and the room we had was spacious and had a wonderful view of the city and harbor. Breakfast had great options including eggs made to our taste.
We had drinks at the observatory and it was a relaxing time on the top most floor of the hotel.
Sanjula
3๋ฐ ์ฌํ
10/10
Julie
1๋ฐ ์ฌํ
6/10
Staff were welcoming and friendly. Our room was missing slippers and soap dispenser didnโt work but this was rectified straightaway. Rooms quite small for the price. Bed comfortable.
Marlene
์น๊ตฌ์ 1๋ฐ ์ฌํ
10/10
aislinn
1๋ฐ ์ฌํ
10/10
Close to city centre, relaxed- attention to detail and very comfortable surroundings. Observatory bar with table service had fab views !
Carmen
์น๊ตฌ์ 1๋ฐ ์ฌํ
10/10
Jayne
1๋ฐ ์ฌํ
10/10
Tom
2๋ฐ ์ถ์ฅ
10/10
All the staff were amazing.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Except
Judith
์น๊ตฌ์ 1๋ฐ ์ฌํ
10/10
Lovely clean comfortable room. Staff very friendly & efficient
Michelle
1๋ฐ ์ฌํ
10/10
Martin
1๋ฐ ์ฌํ
8/10
typical room so you're paying for location and it is centrally located. observatory bar just ok, no coffee maker in room, just hot water & instant. no fridge in room. bath ok size but shower really small
Jill
2๋ฐ ์ฌํ
6/10
safia
1๋ฐ ์ฌํ
6/10
Really poor service at check in and bar
Lisa
1๋ฐ ์ฌํ
6/10
Booked a 1 night getaway as a treat.
We had afternoon tea and as a coeliac was delighted with the gluten free option. The plain scone was particularly nice for being an gf scone. In the evening, we went to Grand Cafe to get something to eat, very very limited of what I could have and ended up having nachos, which were very tasty but not something I would like to have for my main meal. At breakfast the hostess was very pleasant and showed me everything I could have then took my order and the chef made me a fresh gluten free hot breakfast with anaemic toast. When I asked for butter and jam, the waiter told me he would go and check and 10 minutes later, he came back to say only butter and jam was beside the toaster. In fortunately the little tubs of butter were covered in crumbs.
While the staff are pleasant and try to make your stay comfortable, I wouldnโt recommend relying on eating here as a coeliac if you want a good choice. Anything that was provided was lovely but just not a great choice.
Ruth
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Room was excellent-very clean. Breakfast was outstanding. Would recommend to friends and family.
June
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Absolutely fantastic experience from start to finish. The room was excellent with a great view across the city. All facilities were superb.
Unbelievable hotel, weโll definitely be booking again.