디모라 알 도제 베아토

Just read their response back to other individuals and you can see... they love to argue. They are truly UNPROFESSIONAL. I wish I had known this before I booked and that is the only reason why I am sharing because THEY were the ones who ruined my vacation. When people are on vacation, they want to relax. You won't get to relax here. They charge fee after fee. Expect to pay about $50 dollars more (cash only) after the whole experience is over. They also expect you to write down your credit card info (I mean all of it) which made me very uncomfortable. Most hotels just swipe it and leave a hold, but they aren't most hotels. They post signs like no food in the room. They watch you like a hawk when you enter and leave. You feel like you are under surveillance. The overall experience was not pleasant. More reasons? It was not as comfortable as advertised. Downfeather? Not even close! The blanket was paper thin. The mattress was paper thin. The TV was not even plugged in. The air con was not cold. There was not enough outlets in the room. For the price I paid, I expect much better. I would expect this service if I was paying the lowest budget hotel, but the price was comparable to most in the area. Also, when I gave this negative feedback, they confronted me early in the morning (like when I just woke up) and demanded that I take this review down. After I refused and left, they sent me a email telling me that they are the best and that I was wrong for thinking they weren't.

Amazing stay. The staff go out the way to help you out. Very clean. The building is an 1400 year old palace, but the rooms are completely modern and stylish. The location is perfect. Within the culture, close enough to the tourist sites, but far enough to really relax and enjoy.

The staff was extremely helpful and very friendly. They went out of their way to give us a map and provide us with some information about things to do. The room size was great, and provided more than enough space for the two of us. We however have but two complaints: 1. The AC unit didn't work, and the room got quite warm, even with the temperatures outside being in the 50s. 2. There was no water kettle/heater or coffee maker, which was a bit of a bummer.

The check in is at 4pm and the check out is at 10am. So if you want to make the most of your day you can’t (you can leave your luggage but you can use any of the facilities like a bathroom to change clothes believe me I asked). When we arrived the room was ready and they even put our luggage inside but we couldn’t come in to change clothes. Besides that the hotel staff didn’t speak English, they are kind of rude. When we left the luggage after the check out they got mad because we needed to tell them the exact hour to pick it up. But the place is nice, the location it’s okay in Venice everything is in a walking distance. And it was clean.

Great place. Clean. Easy check-in. Great location.