I stayed three nights at the Caruso Suite with a family member. We had never been to Sorrento area before, and we found it to be a really great location for shopping, dining, etc. Note: it’s not a quiet area due to the many surrounding restaurants, random opera singers, etc, which was fine for us and what we wanted but might not be what others want. (One unexpected downside of the great location, though, was that it is on a traffic restricted street, so traveling to the ferry and train with heavy luggage is a little difficult, but it wasn’t a huge problem.) The room was clean and bright, the twin bed is a little lower quality than double bed but not terrible, and there is an elevator. Only one minor issue was the hot water kettle was broken and couldn’t be replaced during our stay. Otherwise Alessandro was responsive and helpful, and I enjoyed my stay.