In the heart of Zurich, Mercure Zürich City offers an upscale retreat. Take in breathtaking views from the terrace, indulge in a rejuvenating experience at Wellnessbereich spa, or unwind with a drink at the bar. With free high-speed WiFi and helpful multilingual staff, your stay will be nothing short of exceptional.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Spa
Pet friendly
Parking available
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
Health club
Sauna
Self parking
Hot tub
4 meeting rooms
Meeting rooms
Terrace
24-hour front desk
Feel at home (6)
Connecting/adjoining rooms available
Terrace
Daily housekeeping
Blackout drapes/curtains
Pets allowed
Elevator
The current price is ₩251,190
₩251,190
₩273,908 total
includes taxes & fees
Jun 7 - Jun 8
Why we love this property
Work and play balance
Located in a business district with meeting rooms and laptop workstations, this hotel offers relaxation with a full-service spa, sauna, and bar lounge.
Tasty dining choices
The hotel features a restaurant and a bar for varied dining experiences. A buffet breakfast starts the day with satisfying options.
Serene spa escape
Immerse in this hotel's full-service spa, open daily for total rejuvenation. Sauna, hot tub, and steam room enhance wellness. Health club awaits.
Mercure Zürich City puts you within a 10-minute drive of Bahnhofstrasse and Swiss National Museum. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. A bar/lounge, a health club, and a fitness center are other highlights. Fellow travelers like the overall property condition. Public transportation is just a short walk: Seidelhof Tram Stop is 5 minutes and Bandliweg Tram Stop is 5 minutes.
At a glance
DONE
Hotel size
319 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (CHF 29 per night)
Onsite parking limited
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Working away
4 meeting rooms
Coworking spaces
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage
Facilities
Safe-deposit box at front desk
Terrace
Health club
Bicycle parking
Full-service spa
Hot tub
Sauna
At least 80% of food locally-sourced
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
100% renewable energy
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path to elevator
Hand-held showerheads
Height-adjustable showerhead
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Bathrobes
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Office
Free WiFi
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Awards and affiliations
Eco-Certified Property
This property participates in GreenSign Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 29 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 25 per pet, per night
Parking
Covered self parking costs CHF 29 per night
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the health club or fitness facility
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)
Frequently asked questions
Does Mercure Zürich City offer free cancellation for a full refund?
Yes, Mercure Zürich City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Zürich City ?
Yes, cats and dogs are welcome. There's a charge of CHF 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Zürich City ?
Yes. Self parking costs CHF 29 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Mercure Zürich City ?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Mercure Zürich City ?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (9-min drive) and Grand Casino Baden (17-min drive) are both nearby.
What is there to do at Mercure Zürich City and nearby?
Mercure Zürich City has a spa and a health club.
Are there restaurants at or near Mercure Zürich City ?
Yes, there's an onsite restaurant.
What's the area around Mercure Zürich City like?
Mercure Zürich City is a short 5-minute walk from Seidelhof Tram Stop and 6 minutes' walk from Swiss Life Arena.
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Reviews
Mercure Zürich City Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
7.6
Location
8.6
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, great, and very rich with many options. (9 reviews)
The gym had enough equipment for a quick workout and was a convenient amenity. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Lobby
Restaurant
Refrigerator
Amenities
Public sauna
Luggage
Coffee
Reviews
Verified
10/10 Exceptional
Apr 23, 2026
Fantastic and very rich breakfast, was great !
José Antón
José Antón, 1-night trip
Verified
10/10 Exceptional
Dec 10, 2025
Great place
Lynn
Lynn, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Nice hotel near station
Po-Hsun
Po-Hsun, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Very comfortable and the location is great with easy access to the city.
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Excellent staff, great accommodation, easy parking and very cleanly.
Kanishkan
Kanishkan, 2-night trip
Verified
10/10 Exceptional
Mar 22, 2026
Ok
Romio
Romio, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2025
The room was very clean and the staff very professional. Great location. Will definitely stay here again
Sharon
Sharon, 2-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Room was clean, friendly staff, the buffet breakfast was great! Easy 5 minute walk to the train station.
roderick
roderick, 3-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Hotel was nice, clean and modern.
Though the railtracks are right opposite the hotel you couldn't hear trains going past from your room. Train station 100m from hotel & very convenient to get to old town/ lake/ airport. Good breakfast and gym & sauna nice too.
Wai Yip
Wai Yip, 1-night trip
Verified
10/10 Exceptional
Aug 11, 2025
I loved this hotel!!!
Courtney
Courtney, 2-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Everything was great. Hotel is big, clean, nice area around, close to the train station and the city center. Very friendly and welcoming staff at the front office, in the restaurants. Room is clean, spacios. The best SPA area. Amazing sauna, love the snow/ice bowl there to refresh after hot sauna. Lounge area is good, plus you can make tea, get some water. I would reccomend it for sure
Yelyzaveta
Yelyzaveta, 3-night trip
Verified
10/10 Exceptional
Jul 25, 2025
Very comfortable well located hotel, rooftop jacuzzi a bonus
Deirdre
Deirdre, 1-night trip
Verified
8/10 Very good
Oct 8, 2025
Great hotel but limited things to do within the area
Erik
Erik, 2-night trip
Verified
10/10 Exceptional
Jun 11, 2025
We enjoy our stay.
Susanna
Susanna, 2-night trip
Verified
8/10 Very good
Oct 11, 2025
Very nice rooms. Staff very helpful. Close to trains for travelling
Daniel
Daniel, 3-night trip
Verified
10/10 Exceptional
Oct 1, 2025
Cozy hotel
The room is very cozy. Definitely one of the most fashionably designed hotels I have been to.
The breakfast buffet is good too
Convenient location - only 5 min walk from the train station
Yik Hei Harris
Yik Hei Harris, 3-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Clean room. convenient fitness center and market nearby
Chris
Chris, 3-night trip
Verified
6/10 Good
Nov 11, 2025
Nice room but weird bathroom.
Marcus
Marcus, 2-night trip
Verified
10/10 Exceptional
Jun 21, 2025
Great staff, facilities and accommodations. Short train ride away from Zurich HB
Soumya
Soumya, 2-night trip
Verified
10/10 Exceptional
Sep 7, 2025
They were very friendly and very helpful with adding another day for us. Love the theme of the hotel. Beds were comfortable.
katrina
katrina, 2-night trip
Verified
10/10 Exceptional
Sep 27, 2025
My room was upgraded without requesting. Very nice hotel with the train station one block away. Breakfast was delicious. The staff were very helpful and friendly
Dionne
Dionne, 1-night trip
Verified
8/10 Very good
Oct 19, 2025
Room was clean. Soundproofing im rooms. Staff were friendly and helpful.
Yvette
Yvette, 2-night trip
Verified
10/10 Exceptional
Oct 22, 2025
The hotel construction is very stylish. The front desk people are very nice and helpful. We were upgraded to a premium room. Rooms are very nice and comfortable. Other amenities such as spa and sauna are also very good. Great options in breakfast. Walking from the train station. Would highly recommend.
Aman
Aman, 2-night trip
Verified
8/10 Very good
Dec 15, 2025
The hotel is located out of the city but is very well connected by public transport. We had a larger room with a great view over the train tracks, but the lack of housekeeping lets this hotel down. Unless you request it, the rooms are not cleaned.