Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
- Airport shuttle service is offered for an extra charge of USD 15 per person (roundtrip)
- Early check-in can be arranged for an extra charge of USD 10 (subject to availability)
- Late check-in between midnight and 3:00 AM can be arranged for an extra charge of USD 10
- Late check-out can be arranged for an extra charge of USD 15 (subject to availability)
- Credit card charges are subject to an extra charge of 5 percent
- Hosted evening meal costs USD 40
Parking
- Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
- Pool access available from 9:00 AM to 9:00 PM
- Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
- Children under 15 years old are not allowed in the spa without adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
State tax ID - 0993246239001
Also known as
Black Castle-Guesthouse Guesthouse Guayaquil
Black Castle-Guesthouse Guayaquil
Black Castlehouse Guayaquil
Hello Las Penas Siglo Xxi B&b
Las Peñas Siglo XXI Guesthouse
Hello! Casa de las Peñas Siglo XXI
Hello! Las Peñas Siglo XXI B&B Hotel
Hello"! Las Peñas Siglo XXI Guesthouse
Hello! "Las Peñas Siglo XXI Guesthouse"
Hello! Las Peñas Siglo XXI B&B Guayaquil
Hello! Las Peñas Siglo XXI B&B Hotel Guayaquil