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The place, service and food was all amazing !

This hotel was absolutely lovely! Great location, excellent service, super convenient they were able to pick us up from the airport. The breakfast was the best I've had in Ecuador. Our US stomachs were able to drink the hotel's water, juices, and fruit without any problem. Don't forget to try the lemonade! The hotel staff is very attentive and provided lots of recommendations for our trip.

The service is amazing, it’s totally different that a regular hotel.

This reconverted house is stunning, with beautiful river views, modern design and great location. Fantastic welcome snack and drink and morning breakfast on the balcony. The room was large and beautiful but freezing cold at night because of the aircon that could not be switched off. Staff were very helpful.

Staff were incredibly welcoming, accommodating, and helpful! After carrying our bags up the three flights of stairs they treated us to a cup of fruit and beverages. Everything was super clean and fresh. Showers were hot and roomy. Breakfast was cooked to order and delicious! Although not English speakers they always had Google Translate handy to compensate for our poor Spanish. Very reasonably priced. We were very impressed and would not hesitate to recommend the Black Castle Guest House to anyone coming to Guayaquil.

Wonderful! Luis was a fabulous host Great breakfast. Would highly recommend. There is no elevator so you must be able to walk up stairs, but it is so worth it. Would definitely stay there again..

The staff goes beyond the expectations. They do whatever it take so you can be confiortable. They are very hard workers. They provide an exceptional customer service better than anywhere else. This is no the ritz but the rooms are very updated and clean the most important aspect. May be the only downside is the hotel is at the 3rd lleven but the guys will take of The baggage and I can guarantee you they could bring you up if you ask for help.... because they want you to feel comfortable ( sometimes better than home!)

The Black Castle is a gem, newly renovated, clean, quiet (at night), affordable, right on the riverfront opposite the Plaza Malecon. It has one of the best breakfasts (included) I have ever gotten in a hotel. There are two small balconies overlooking the street, one is off one of the guest rooms, the other off the breakfast room. It is family owned, they are courteous, friendly, and eager to please. At least one of them speaks perfect English. The Hotel does not have a sign, and does not look like a hotel, but Google Maps or the Uber app places you within about 30 feet of the entrance and if you look puzzled there is what appears to be a doorman that will ask “Black Castle?” The hotel is on the 3rd floor with no elevator, but someone will grab your luggage and carry it up or down.

Very nice staff. Great room. Will stay here again.

It was a lovely little gem of a guest house! Very conveniently located and the staff were so helpful and friendly. We really lovely the complimentary drinks as well, a great touch. Could do with an elevator but that's a minor thing.