We booked a room for 4 nights SPECIFICALLY because their website said the room had a three window city view WITH a king bed. The room we got had neither. We had one window that overlooked a rooftop full of cigarette butts from a neighboring patio. The room had a double bed, not a king. When we questioned the discrepancy, we were told NONE of their rooms have king beds, despite their website saying they do. The other issue is that the room was miserably hot and humid. It took us three days to get the AC to cool the room to a reasonable temperature. We asked the staff for an electric fan twice, and were told they’d deliver one to the room - they never did. We were so disheartened with the room after the first night that we tried to cancel the remaining three nights and move to another hotel, but we couldn’t find a room on that short of notice, so we endured the remaining three nights.
On a positive note, the Bridge in Barnes is in a really nice little neighborhood with a great breakfast cafe on the next block, as well as a good fish and chips shop. It is a 14-15 minute walk to the Hammersmith tube (subway) station, and that made traveling around London easy and economical.
Overall, we give the Bridge in Barnes 5 stars for being in a great location (convenient, quiet, and safe). On the flip side, the room was a disappointment on several levels, so we wouldn’t consider staying there on a future trip. The room gets 3 stars.