Came back to the hotel to go to bed and one of the pillow cases was covered in brown stains. We called and they did replace quicker than I was expecting which was nice. That would have been okay, but then we could hear every single thing going on in the room next door to the word. I’m not sure if it was because it was an adjoining room, but it literally sounded like the people next to us opened their side of the door, but they didn’t. We got them to quiet down by ourselves because the front desk was dealing with the kids from the convention they had going on (I’m assuming, they didn’t answer when we called the 2nd time).
We stay at lots of hotels and bring sound machines and know the whole drill. We really aren’t too sensitive to hotel noises. This was just way louder than anything I’ve ever experienced or even expected from a 4 star hotel.
I will say, the location and decor is awesome. We see shows at the Hult center and it is just next door so you can’t beat the location.
We’ll try somewhere else next time, but if we ever have to stay again I would probably ask for a non adjoining room to see if that makes a difference.