Grupotel Alcudia Pins

3.5 star property
Beachfront hotel with 5 restaurants, near Playa de Muro

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grupotel Alcudia Pins

6 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Sundeck
Snack bar
Property entrance
In-room safe, desk, blackout drapes, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Pool
    Pool
  • Free parking
    Free parking
Main amenities
  • Housekeeping once per stay
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 3 bars/lounges
  • 6 outdoor pools
  • Breakfast available
  • Fitness center
  • Children's pool
  • Spa tub
  • Waterslide
  • Terrace
  • 24-hour front desk
For families
  • Children's pool
  • Playground on site
  • Microwave
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 22 of 22 rooms

Double Family (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Double Family (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Double Family (1 Adult)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Designer toiletries
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

Apartment, 2 Bedrooms (3 adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Partial sea view
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (4 adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Pool View (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Double Family (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Partial sea view
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 3 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Pool View (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Double Family (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

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About the neighborhood

Map
Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458

What's nearby

  • Playa de Muro - 6 min walk
  • Albufera Natural Park - 3 min drive
  • Playa de Can Picafort - 8 min drive
  • Alcúdia Port - 10 min drive
  • Alcúdia Beach - 13 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 54 min drive
  • Muro Station - 19 min drive
  • Sa Pobla Station - 19 min drive
  • Sineu Station - 22 min drive

Restaurants

  • ‪Cafeteria Playa Ca'n Picafort - ‬4 min drive
  • ‪Vinicius - ‬4 min drive
  • ‪Willy - ‬4 min drive
  • ‪Barracuda Bar - ‬4 min drive
  • ‪Jamaica Cocktail Bar - ‬4 min drive

About this property

Grupotel Alcudia Pins

When you stay at Grupotel Alcudia Pins, you'll be within a 15-minute drive of Playa de Muro and Alcúdia Beach. Guests can indulge in mani/pedis, and Bufet principal, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include 6 outdoor pools, a fitness center, and a spa tub.

All inclusive

All-inclusive room rates at Grupotel Alcudia Pins are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Danish, English, German, Norwegian, Spanish, Swedish

At a glance

Hotel size

  • 598 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 5 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Waterslide
  • Playground
  • Grocery/convenience store
  • Children's menu

What to do

  • On the beach
  • Shopping
  • Pool table
  • Beach nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 6 outdoor pools
  • Arcade/game room
  • Spa tub
  • Waterslide
  • Lockers available

Accessibility

  • Elevator

Room amenities

Be entertained

  • 29-inch LCD TV

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge
  • Microwave
  • Toaster

More

  • Housekeeping (once per stay)
  • In-room safe

Special features

Dining

Bufet principal - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Green & Grill - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Taverna - This beach restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
La Bambola - This restaurant specializes in Italian cuisine and serves breakfast and dinner. A children's menu is available. Open daily.
The Garden BBQ - Overlooking the garden, this restaurant specializes in barbecue and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14.00 to 14.00 for adults, and EUR 7.00 to 7.00 for children
  • Late check-out can be arranged for an extra charge of EUR 60.00 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number H-PM-2637

Also known as

TUI FAMILY LIFE Alcudia Pins Hotel Muro
TUI FAMILY LIFE Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins Muro
TUI FAMILY LIFE Alcudia Pins
TUI FAMILY LIFE Alcua Pins Mu
TUI BLUE Alcudia Pins
Grupotel Alcudia Pins Muro
Grupotel Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins
Grupotel Alcudia Pins Hotel Muro

Frequently asked questions

Does Grupotel Alcudia Pins offer free cancellation for a full refund?
Yes, Grupotel Alcudia Pins does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grupotel Alcudia Pins?
Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Grupotel Alcudia Pins?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Alcudia Pins?
Yes, there's free self parking.
What are the check-in and check-out times at Grupotel Alcudia Pins?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of EUR 60.00 (subject to availability).
What is there to do at Grupotel Alcudia Pins and nearby?
Grupotel Alcudia Pins has 2 poolside bars, 3 bars, and a spa tub, as well as a fitness center, an arcade, and a garden.
Are there restaurants at or near Grupotel Alcudia Pins?
Yes, there are 5 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
Does Grupotel Alcudia Pins have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Grupotel Alcudia Pins like?
Grupotel Alcudia Pins is a short 6-minute walk from Playa de Muro and 9 minutes' walk from Es Comú.

Grupotel Alcudia Pins Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Elisabel, 3-night trip
Verified Hotels.com guest review

4/10 Fair

k, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

massoud, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location. Room was really nice but the Air Con wasn’t very effective. Only a very short walk to the beach. Staff all very helpful and friendly. We were room only but bought food from the hotel facilities - mainly the Crispy Corner. Food was only OK. Shop was very convenient and overall the hotel had everything you could need for a good holiday. We enjoyed it and would most likely stay there again.
Andrew, 7-night family trip
Verified Expedia guest review

4/10 Fair

Made skipped our room cleaning. Very noisy room facing the back of the kitchen. Wifi did not reach our room.
Denis, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a great time at this hotel! It’s really family oriented and they go above and beyond to make you feel comfortable. Lots of activity for kids, lots of options for food in the hotel and also around the property. There is also a grocery shopping right outside the hotel, very convenient. Overall we had a great experience.
Patricia, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Stephen, 7-night trip
Verified Hotels.com guest review

6/10 Good

La cama para niños de la habitación familiar bastante incómoda, la limpieza se puede mejorar en todo el establecimiento, hay telarañas en los pasillos, la recepción holia fatal como a podrido los 5 días de nuestra estancia, el desayuno y cena buffet yo lo mejoraría tanto en calidad como en presentación con un poco de cariño ganaría mucho mas.
Rocio, 4-night family trip
Verified Expedia guest review

8/10 Very Good

We enjoyed our holiday here. Pros: locatoon next to beautiful beach, pretty good buffet food, very friendly staff, great kids entertainment Cons: pool could do with a decent clean as we got ill from it on our first day, not really any entertainment for adults, would prefer a location that is closer to more shops/town centre as this is a bus ride from somewhere like that
Rebecca, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Simon, 3-night trip
Verified Expedia guest review

6/10 Good

If you don’t have children, the hotel is not for y
If you don’t have children, the hotel is not for you. This area is full of children and not much else. Quite old building and facilities. Simple furnishings. Friendly staff.
Christina, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nice family vacation
It was a perfect vacation for a family, children garden, nice sea view. A little bit overpriced in the nearest supermarket otherwise it’s fine!
8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very Good

8-night trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

8/10 Very Good

A great family place.
We had excellent accommodation although we were above the main restaurant and opposite the nightly entertainment so it was a bit noisy. The room was clean and well equipped although we did have a kitchen with plenty of crockery but no cutlery. Food was good, although buffet style is not my cup of tea, there was a really good range of styles of foods with plenty of salads and local dishes. It was well cooked and presented and no horrendous queues associated with many all inclusive places. The pools were on the cold side. The children would have played a lot longer if they had been a bit warmer, consequently we spent most of our time at the beach as it was warmer. A bit disappointing was the daily €14 for 2 beds and an umbrella on the beach. This adds to the cost somewhat.
F, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Well run, very good food, pleasant room. Ideal for a family holiday. Good facilities. Good entertainment to suit the whole family. Only minor criticism is that it was sometimes difficult to get a sunbed if you were late up! Great holiday!
4-night family trip
Verified Expedia guest review

6/10 Good

7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Hotellet har det vi som børnefamilie har brug for. Lidt meget larm om aftenen og natten visse nætter. Men ellers et godt ophold. 3 år i træk.
8-night family trip
Verified Hotels.com guest review

8/10 Very Good

Vesna, 11-night family trip
Verified Hotels.com guest review

8/10 Very Good

Rigtig godt 👍
Rigtig godt hotel, dejlig tæt på lækker strand. Vi kommer igen. Mange mennesker ved pool, men vi var mest på stranden og fitness rum trænger til en opgradering .
Udsigt værelse
Henrik, 10-night family trip
Verified Hotels.com guest review

6/10 Good

Sophia, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Volveremos sin duda
Pau, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Malin, 2-night trip
Verified Hotels.com guest review

2/10 Poor

SÉJOUR HORRIBLE
On devait avoir un logement avec vue sur la grande piscine en étage on s est retrouvé au rdc j avais précisé loin des ascenseurs pour être au calme c était tellement bruyant que nous nous sommes pas reposé !!! Au final votre Apart hôtel était nul et pourtant on est pas chiant d habitude
Anthony, 7-night trip
Verified Hotels.com guest review