See all properties

Grupotel Alcudia Pins

3.5 star property
Beachfront hotel with 5 restaurants, near Playa de Muro

요금을 확인할 날짜 선택

Photo gallery for Grupotel Alcudia Pins

6 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
On the beach, white sand
Sundeck
6 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
Balcony view
Nestled close to Playa de Muro, Grupotel Alcudia Pins offers a family-friendly haven with 6 pools, including a waterslide for kids. Relax in the spa tub or unwind on the sun-kissed terrace while enjoying international cuisine at one of 5 restaurants. The helpful staff and array of amenities have left previous guests with unforgettable memories.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry facilities
  • Pool
  • Air conditioning

Main amenities (12)

  • Housekeeping once per stay
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 3 bars/lounges
  • 6 outdoor pools
  • Breakfast available
  • Fitness center
  • Children's pool
  • Hot tub
  • Waterslide
  • Terrace
  • 24-hour front desk

For families (6)

  • Children's pool
  • Playground on site
  • Microwave
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Double Family (2 Adults)

In-room safe, desk, blackout drapes, free WiFi

Double Family (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Pool View (2 Adults + 1 child)

Balcony view

Apartment, 1 Bedroom, Pool View (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Partial Sea View (3 Adults)

Balcony view

Apartment, 1 Bedroom, Partial Sea View (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Partial Sea View (2 Adults + 1 child)

Balcony view

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Double Family (3 Adults)

In-room safe, desk, blackout drapes, free WiFi

Double Family (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Double Family (1 Adult)

In-room safe, desk, blackout drapes, free WiFi

Double Family (1 Adult)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Deep soaking bathtub
  • Sleeps 1
  • 1 Twin Bed

View all photos for Apartment, 2 Bedrooms (3 adults)

In-room safe, desk, blackout drapes, free WiFi

Apartment, 2 Bedrooms (3 adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • Partial sea view
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 1 child)

Balcony view

Apartment, 1 Bedroom (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (2 adults + 1 child)

In-room safe, desk, blackout drapes, free WiFi

Apartment, 2 Bedrooms (2 adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 adults)

In-room safe, desk, blackout drapes, free WiFi

Apartment, 2 Bedrooms (4 adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Pool View (3 Adults)

Balcony view

Apartment, 1 Bedroom, Pool View (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom (2 Adults)

Balcony view

Apartment, 1 Bedroom (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Family (2 Adults + 2 children)

In-room safe, desk, blackout drapes, free WiFi

Double Family (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Partial Sea View (2 Adults)

Balcony view

Apartment, 1 Bedroom, Partial Sea View (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Partial sea view
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom (3 Adults)

Balcony view

Apartment, 1 Bedroom (3 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (2 adults + 3 children)

In-room safe, desk, blackout drapes, free WiFi

Apartment, 2 Bedrooms (2 adults + 3 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Pool View (2 Adults)

Balcony view

Apartment, 1 Bedroom, Pool View (2 Adults)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (2 adults + 2 children)

In-room safe, desk, blackout drapes, free WiFi

Apartment, 2 Bedrooms (2 adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Family (2 Adults + 1 child)

In-room safe, desk, blackout drapes, free WiFi

Double Family (2 Adults + 1 child)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Pool View (2 Adults + 2 children)

Balcony view

Apartment, 1 Bedroom, Pool View (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom (2 Adults + 2 children)

Balcony view

Apartment, 1 Bedroom (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Partial Sea View (2 Adults + 2 children)

Balcony view

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 2 children)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Similar properties

Indoor pool, outdoor pool, sun loungers

Grupotel Port d'Alcudia

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 150 reviews
Grupotel Port d'Alcudia
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458

What's nearby

  • Playa de Muro - 6 min walk
  • Albufera Natural Park - 3 min drive
  • Playa de Can Picafort - 8 min drive
  • Alcúdia Port - 10 min drive
  • Alcúdia Beach - 13 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 54 min drive
  • Muro Station - 19 min drive
  • Sa Pobla Station - 19 min drive
  • Sineu Station - 22 min drive

Restaurants

  • ‪Cafeteria Playa Ca'n Picafort - ‬4 min drive
  • ‪Vinicius - ‬4 min drive
  • ‪Willy - ‬4 min drive
  • ‪Barracuda Bar - ‬4 min drive
  • ‪Jamaica Cocktail Bar - ‬4 min drive

About this property

Grupotel Alcudia Pins

When you stay at Grupotel Alcudia Pins, you'll be within a 15-minute drive of Playa de Muro and Alcúdia Port. Guests can indulge in mani/pedis, and Bufet principal, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 6 outdoor pools, a fitness center, and a hot tub.

All inclusive

All-inclusive room rates at Grupotel Alcudia Pins are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Danish, English, German, Norwegian, Spanish, Swedish

At a glance

DONE

Hotel size

    • 598 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 5 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Waterslide
  • Playground
  • Grocery/convenience store
  • Children's menu

What to do

  • On the beach
  • Shopping
  • Pool table
  • Beach nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 6 outdoor pools
  • Arcade/game room
  • Hot tub
  • Waterslide
  • Lockers available

Accessibility

  • Elevator

Room amenities

Be entertained

  • 29-inch LCD TV

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge
  • Microwave
  • Toaster

More

  • Housekeeping (once per stay)
  • In-room safe

Special features

Dining

Bufet principal - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Green & Grill - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Taverna - This beach restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
La Bambola - This restaurant specializes in Italian cuisine and serves breakfast and dinner. A children's menu is available. Open daily.
The Garden BBQ - Overlooking the garden, this restaurant specializes in barbecue and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14.00 to 14.00 for adults, and EUR 7.00 to 7.00 for children
  • Late check-out can be arranged for an extra charge of EUR 60.00 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number H-PM-2637

Also known as

TUI FAMILY LIFE Alcudia Pins Hotel Muro
TUI FAMILY LIFE Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins Muro
TUI FAMILY LIFE Alcudia Pins
TUI FAMILY LIFE Alcua Pins Mu
TUI BLUE Alcudia Pins
Grupotel Alcudia Pins Muro
Grupotel Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins
Grupotel Alcudia Pins Hotel Muro

Frequently asked questions

Does Grupotel Alcudia Pins offer free cancellation for a full refund?

Yes, Grupotel Alcudia Pins does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grupotel Alcudia Pins?

Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.

Are pets allowed at Grupotel Alcudia Pins?

Sorry, pets aren't allowed.

Is parking offered on site at Grupotel Alcudia Pins?

Yes, there's free self parking.

What are the check-in and check-out times at Grupotel Alcudia Pins?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of EUR 60.00 (subject to availability).

What is there to do at Grupotel Alcudia Pins and nearby?

Grupotel Alcudia Pins has 2 poolside bars, 3 bars, and a hot tub, as well as a fitness center, an arcade, and a garden.

Are there restaurants at or near Grupotel Alcudia Pins?

Yes, there are 5 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

Does Grupotel Alcudia Pins have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Grupotel Alcudia Pins like?

Grupotel Alcudia Pins is a short 6-minute walk from Playa de Muro and 9 minutes' walk from Es Comú.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Grupotel Alcudia Pins Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

The beach was amazing. Staff were great and friendly.
Antti, 7-night trip

8/10 Very good

Beach was great and really near. Evening shows good. Rooms were quite noisy
Heikki, 7-night trip

8/10 Very good

Great location. Room was really nice but the Air Con wasn’t very effective. Only a very short walk to the beach. Staff all very helpful and friendly. We were room only but bought food from the hotel facilities - mainly the Crispy Corner. Food was only OK. Shop was very convenient and overall the hotel had everything you could need for a good holiday. We enjoyed it and would most likely stay there again.
Andrew, 7-night trip

10/10 Exceptional

We had a great time at this hotel! It’s really family oriented and they go above and beyond to make you feel comfortable. Lots of activity for kids, lots of options for food in the hotel and also around the property. There is also a grocery shopping right outside the hotel, very convenient. Overall we had a great experience.
Patricia, 3-night trip

8/10 Very good

We enjoyed our holiday here. Pros: locatoon next to beautiful beach, pretty good buffet food, very friendly staff, great kids entertainment Cons: pool could do with a decent clean as we got ill from it on our first day, not really any entertainment for adults, would prefer a location that is closer to more shops/town centre as this is a bus ride from somewhere like that
Rebecca, 7-night trip

6/10 Good

If you don’t have children, the hotel is not for y
If you don’t have children, the hotel is not for you. This area is full of children and not much else. Quite old building and facilities. Simple furnishings. Friendly staff.
Christina, 3-night trip

4/10 Fair

Way to much noise from a stage in the evening and way to small of a pool area when you compare it to how many guests there is
Anders, 7-night trip

4/10 Fair

Made skipped our room cleaning. Very noisy room facing the back of the kitchen. Wifi did not reach our room.
Denis, 2-night trip

6/10 Good

We found out that it was not our hotel. Around the pool it's so full with sun beds that you can barely can walk trough them. Reserve sun beds is forbidden but it happens al lot. Personal from the hotel is doing nothing about it. Also around the pool it's very noisy. The room cleaning is not so good. They forgot our room a few times. The room we had was on the opposite site of a neighboring hotel (H boulding) whit a ventilation system that was really loud 24/7 hours a day. So on the balcony that was really disturbing to hear that all day. Restaurants we din't use so no opinion about them.
Arie, 12-night trip

6/10 Good

7-night trip

8/10 Very good

Hotellet har det vi som børnefamilie har brug for. Lidt meget larm om aftenen og natten visse nætter. Men ellers et godt ophold. 3 år i træk.
8-night trip

10/10 Exceptional

Kommen wieder
Marica, 1-night trip

10/10 Exceptional

Elisabel, 3-night trip

10/10 Exceptional

È un struttura grande con tante possibilità di rilassarsi sia in spiaggia che nelle piscine,acqua del mare appena esci dalla struttura cristalină ,tutto perfetto,personale cordiale e gentile
nicoleta, 2-night trip

8/10 Very good

Vesna, 11-night trip

10/10 Exceptional

Andreas, 4-night trip

8/10 Very good

Rigtig godt 👍
Rigtig godt hotel, dejlig tæt på lækker strand. Vi kommer igen. Mange mennesker ved pool, men vi var mest på stranden og fitness rum trænger til en opgradering .
Udsigt værelse
Henrik, 10-night trip

4/10 Fair

k, 1-night trip

6/10 Good

miriam, 9-night trip

6/10 Good

Sophia, 7-night trip

10/10 Exceptional

Excelente
Volveremos sin duda
Pau, 3-night trip

2/10 Poor

Malin, 2-night trip

2/10 Poor

SÉJOUR HORRIBLE
On devait avoir un logement avec vue sur la grande piscine en étage on s est retrouvé au rdc j avais précisé loin des ascenseurs pour être au calme c était tellement bruyant que nous nous sommes pas reposé !!! Au final votre Apart hôtel était nul et pourtant on est pas chiant d habitude
Anthony, 7-night trip

6/10 Good

Alcudia pins
Veldig små og trange rom. Såvidt man kunne gå forbi sengen. Passer for 2 personer, ikke en familie på 4. Dårlig renhold rundt bassengområdet og fellestoaletter.
Ruth-Marie, 11-night trip

2/10 Poor

BUEN HOTEL PARA PERSONAS SIN NARIZ
El hotel está bien, le falta un poco de mantenimiento en algunas áreas comunes. En las noches toda la zona tiene un fuerte olor a heces que no te permite caminar por las áreas comunes o bien utilizar el balcón, las habitaciones se pasa es olor fecal, este olor comienza a las 11 en punto PM y dura hasta las 6 am que es cuando cambia el viento, ES HORRIBLE , y la respuesta del hotel es que es un problema de la planta de tratamiento que tiene la zona lo cual afecta a todos los hoteles, está info está en internet “mal olor en Platja muro” si bien no es un problema del hotel directamente , afecta directamente a los huéspedes y trabajadores los cuales también se quejan de tener que dormir todas las noches con el olor a heces que es más fuerte de lo que podrían llegar a imaginar. las toallas se cambian solo los lunes y jueves, si las quieres cambiar antes como para además del olor a heces no tener olor a humedad debes pagar 1 euro por toalla. la piscina la cierran a las 6 PM y se oscurece a las 10 PM.
Manuel, 4-night trip