They overbooked the hotel. I was given a different room than I paid for. The room was dirty and had trash under the bed and sofa sleeper. When I questioned it, the gentleman at the front desk lied about my reservation until I showed my confirmation. They sent housekeeping up because there were no linens for the sofa sleeper we were forced to sleep on. The mattress has what looked like blood stains. The linens were gross and has someone elseโs hair on them. It was gross and I debated about driving home in the middle of the night. I would never stay here again. Do not recommend.
Amee
Amee ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 21์ผ
Very disappointed
Don't bother trying to call the front desk staff, no matter day or time, you will get a vm that is always full. Before coming I tried for the days, at all different times of the day to call to talk to the staff regarding my stay, no one ever answered always got sent to a full vm. While I was there in the middle of getting ready, on a timeline, the power shorted out on one side of the room and I wasted 25 mins trying to get someone just to answer a call to send someone to fix it. Once the engineer arrived, he tried to move the TV for the wall to access the reset button and he dropped the whole TV off the wall onto all my belongings on the counter below, breaking some along with the tv. I had to help him pick the heavy thing up breaking 2 of my nails. I was moved to a room across the hall and in the morning found that the bathtub faucet was pulled away from the wall and the drain wouldn't close or open. The pool was closed and they give no warning of this when booking. The hotel was dinghy/musty and definitely needs the updates. When we are in the restaurant the "steak bites" were tiny chopped up bits like you would find in a burrito served in a small bowl, for $18. We were the only customers and the 2 servers were constantly coming back to the table. There is a difference with being attentive/ coming off pushy or rushing customers. After having that appetizer at that price we decided to leave and eat elsewhere. I requested someone to call me to discuss problems doubt they do.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 20์ผ
Nancy
Nancy ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 18์ผ
Paul
Paul ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 5์ผ
Richard
Richard ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 4์ผ
Tiffany
Tiffany ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 1์ผ
Elizabeth
Elizabeth ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 28์ผ
Stephenie
Stephenie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 27์ผ
Just ok
The hotel is run down, breakfast was blah, our bathroom door had no handle
Lori
Lori ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 26์ผ
Nicholas
Nicholas ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 25์ผ
Nasfeesa
Nasfeesa ๋, 6๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 24์ผ
Vincent
Vincent ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 21์ผ
Love staying here and do so everytime the opportunity presents itself
Michael
Michael ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 16์ผ
I honestly have no idea what this hotel is like.
Because even though this is the one I booked and paid for at the time of booking, upon check-in I was informed that they moved my reservation to the Delta hotel next door. I scoured my emails to see if I maybe missed some sort of communication, and I didn't. They moved me to a completely different hotel without my knowledge or consent and no explanation whatsoever. The Delta hotel, which I did find to be nice, is exponentially cheaper than this one, and I received no sort of reimbursement. So 0/10.
Amy
Amy ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 12์ผ
Work related
Theron
Theron ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 11์ผ
The room itself was good. Realitivly clean and recently updated. The rest of it was not great. Check in was not the most friendly. The directions to my room unclear to where we were lost in this massive hotel. Guest literally had to lead us and complained about the same issues. There are 2 towers, no one stated that and they actually directed us wrong so everyone is confused.If you have patience, youll probably enjoy the stay. After 11 hours on the road, i was more than frustrated
Mandi
Mandi ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 4์ผ
Under reconstruction and lobby totally not convenient to carry in luggage. Steps were required. Air conditioner was so loud it sounded like an engine starting. The toilet did not flush. Had to get that fixed. Not a Marriott experience for sure.
kimberly
kimberly ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 2์ผ
Connie
Connie ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 27์ผ
Nice stay
The room was clean and comfortable. Security was in the parking lot and I felt safe. Adequate amount of privacy. Staff was friendly.
Tiffany
Tiffany ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 26์ผ
Just okay
Prop was under construction. Didnโt remember Hotels alerted me. The room was comfortable enough, but the door was hard to open. The elevator call buttons on the 4th floor of the Tower didnโt work. Christina in the bar was fantastic! Jen was great too. Brooke was more interested in belittling her coworkers and flirting with men traveling alone than she was in serving the rest of us. Jeff at the front desk was very good too. Food was decent
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 26์ผ
Scott
Scott ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 26์ผ
Worst Hotel
The overall appearance of the hotel was very run down. The people working there almost seemed to go out of thier way to be unpleasant. Awful place!
Dale
Dale ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 5์ 22์ผ
Wait to stay here until construction is over.
This place should not be open during construction.