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Naples Grande Beach Resort

4.5 star property
Luxury beach resort with spa, near Waterside Shops

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Naples Grande Beach Resort

Waterslide
Signature Suite, 1 King Bed (Gulf View) | Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Beach nearby, white sand, free beach shuttle, beach cabanas
Exterior
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Parking available
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free beach shuttle
  • 15 outdoor tennis courts
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
The price is ₩524,978
₩641,033 total
includes taxes & fees
Jan 23 - Jan 24

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Signature Gulf View One King Bed

Premium bedding, in-room safe, desk, laptop workspace

Signature Gulf View One King Bed

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Gulf View One King Bed

Premium bedding, in-room safe, desk, laptop workspace

Gulf View One King Bed

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Coastal View One King Bed

Premium bedding, in-room safe, desk, laptop workspace

Coastal View One King Bed

9.2 out of 10
Wonderful
(67 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Gulf View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible (Gulf View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Garden Villa)

Suite, 1 King Bed (Garden Villa) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Garden Villa)

7.8 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Gulf View Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Signature Gulf View Two Queen Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Gulf View Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Gulf View Two Queen Beds

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Coastal View Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Coastal View Two Queen Beds

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Gulf View Two Queen Beds Double Balcony

Premium bedding, in-room safe, desk, laptop workspace

Signature Gulf View Two Queen Beds Double Balcony

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Mobility Accessible (Gulf View)

Premium bedding, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, Mobility Accessible (Gulf View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Gulf View)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Gulf View)

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Gulf View Two Queen Beds Double Balcony

Premium bedding, in-room safe, desk, laptop workspace

Gulf View Two Queen Beds Double Balcony

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Coastal View Two Queen Beds Double Balcony

Premium bedding, in-room safe, desk, laptop workspace

Coastal View Two Queen Beds Double Balcony

8.0 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | View from room

Grand Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 177 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Gulf View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Mobility Accessible (Gulf View)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed (Gulf View)

Signature Suite, 1 King Bed (Gulf View) | Premium bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed (Gulf View)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 107 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hilton Naples

Pool
Free parking
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (1004)
The price is ₩450,805
₩500,394 total
includes taxes & fees
Jan 20 - Jan 21
Hilton Naples
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About the neighborhood

Map
475 Seagate Drive, Naples, FL, 34103

What's nearby

  • Waterside Shops - 13 min walk
  • Clam Pass Park - 16 min walk
  • Vanderbilt Beach - 16 min walk
  • Mercato - 6 min drive
  • Naples Zoo at Caribbean Gardens - 7 min drive

Getting around

  • Southwest Florida Intl. Airport (RSW) - 34 min drive
  • Free beach shuttle

Restaurants

  • ‪Häagen-Dazs - ‬9 min walk
  • ‪Mr. Big Fish - ‬19 min walk
  • ‪Brio Italian Grille - ‬12 min walk
  • ‪M Waterfront Grille - ‬3 min drive
  • ‪Five Guys - ‬2 min drive

About this property

Naples Grande Beach Resort

At Naples Grande Beach Resort, you can spend time at the beach enjoying cabanas, beach umbrellas, and beachside drinks, plus you'll be just a 5-minute drive from Vanderbilt Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. THE CATCH OF THE PELICAN, one of 3 restaurants, serves local cuisine and is open for dinner. A poolside bar, a 24-hour fitness center, and a fitness center are other highlights at this luxurious resort. Fellow travelers love the pool and helpful staff.

Languages

English, French, German, Italian, Portuguese, Romanian, Spanish

At a glance

DONE

Hotel size

    • 474 units
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 30 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 20 per night; includes in/out privileges)
    • Onsite valet parking (USD 30 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Waterslide
  • Children's menu

What to do

  • Free beach shuttle
  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Shopping
  • Fishing
  • Beach nearby
  • Access to nearby outdoor pool
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (83000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free beach shuttle
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • Golf driving range on site
  • 3 outdoor pools
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Spa tub
  • 15 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Firepit
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (speed of 25+ Mbps)
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The Spa at Naples Grande has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

THE CATCH OF THE PELICAN - Overlooking the pool, this seafood restaurant specializes in local cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
RHODES END - This beachfront family restaurant specializes in Mediterranean cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
AURA - This restaurant serves breakfast and lunch. A children's menu is available. Open daily.
GULF COAST OASIS - This poolside restaurant specializes in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
MANTRA - This sushi bar specializes in Asian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 40.00 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach loungers
    • Beach towels
    • Business center/computer access
    • Concierge service
    • Fitness center access
    • Fitness/yoga classes
    • Health club access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • Pool access

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 28.00 for adults and USD 10.99 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 250 per accommodation, per week

Parking

  • Covered self parking costs USD 20 per night with in/out privileges
  • Valet parking costs USD 30 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Naples Waldorf Astoria
Waldorf Astoria Hotel Naples
Waldorf Astoria Naples
The Waldorf Astoria Collection Naples
Waldorf Astoria Naples Hotel Naples
Naples Grande Beach Resort
Grande Beach Resort
Naples Grande Beach
Naples Grande Resort Naples
Naples Grande Beach Resort Resort
Naples Grande Beach Resort Naples
Naples Grande Beach Resort Resort Naples

Frequently asked questions

Does Naples Grande Beach Resort offer free cancellation for a full refund?
Yes, Naples Grande Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Naples Grande Beach Resort?
Yes, there are 3 outdoor pools.
Are pets allowed at Naples Grande Beach Resort?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 30 lbs per pet. There's a charge of USD 250 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at Naples Grande Beach Resort?
Yes. Self parking costs USD 20 per night. Valet parking costs USD 30 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Naples Grande Beach Resort?
Check-in start time: 4 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Naples Grande Beach Resort and nearby?
Have fun with onsite activities like kayaking, fishing, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Naples Grande Beach Resort also has a waterslide, a 24-hour fitness center, and a sauna, as well as beach cabanas, a garden, and access to a nearby outdoor pool.
Are there restaurants at or near Naples Grande Beach Resort?
Yes, there are 3 onsite restaurants, featuring alfresco dining, local cuisine, and ocean views.
Does Naples Grande Beach Resort have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Naples Grande Beach Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Naples Grande Beach Resort like?
Naples Grande Beach Resort is a short 16-minute walk from Vanderbilt Beach and 13 minutes' walk from Waterside Shops. Travelers say the area is walkable and good for shopping.

Naples Grande Beach Resort Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Noisy.
This is a huge hotel and VERY noisy. Not relaxing at all. Music by the pool is loud and constant. They almost never turn it down. Hard to get any peace and quiet. Not sure what the neighbors think about this constant barrage of noise but it’s irritating. Would not stay here again.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

One night stay
Beautiful one nighy stay. The view from our balcony was awesome! Shower was big and clean! Dinner on property was delicious!!!Room service was prompt! Staff we interacted with were incredibly helpful!
Danielle, 1-night trip
Verified Hotels.com guest review

6/10 Good

Stuck in time
The property definitely needs some updates. Numerous to mention. The staff was very helpful and nice. Unfortunately the plumbing and carpeted areas have seen better days. The bed was not comfortable at all. This property needs a serious investment.
edward, 6-night trip
Verified Hotels.com guest review

6/10 Good

Dirty carpet
Sadly this hotel wasn't as amazing as it could have been. Maybe it wouldn't have been so bad if we had another room. But our room had a VERY dirty carpet and we could hear noises from the hallway all night long. :( The beach and the pool were lovely and the staff were friendly.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hall and floor carpeting was dated.
Peter D, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

S Christopher, 2-night trip
Verified Hotels.com guest review

6/10 Good

DENISE, 5-night trip
Verified Hotels.com guest review

4/10 Fair

JISUNG, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Irimie Daniel, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jeremy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Taylor, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Birthday getaway.
Beautiful hotel, parking was easy, pool was excellent and the beach nearby was easy to get to..
Chris, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

lania, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and value
This was definitely a great stay for the price. The pool is great, big with a slide and zero entry section. There is also an adults only pool if you don't have kiddos. The staff was all really friendly and helpful. Beach is a short walk (15-20 min) or trolley ride away and was also beautiful. The restaurants were also good. Overall, a great value for the price. Would definitely stay here again.
Jennifer, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Scott, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andre, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

NAPLES FLORIDA BUSINESS TRIP
BEAUTIFUL HOTEL WITH GREAT SERVICE
DOUGLAS, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Marisela, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Major changes need to happen
The hotel needs to hire more maids so that each one has more time to clean. The rooms aren't to the level of cleanliness I expect in a hotel that is this expensive. My mom had a giant yellow stain on her comforter, which is disgusting. I blame the hotel more than the maids because they're not given proper time. The carpets in the rooms need to go that's so disgusting to have in a hotel room. There's no way they're properly sanitized after each guest. The pillows are so uncomfortable and useless. Also, my room's TV wasn't working, which is something that should be checked out before guests are checked in. And it still wasn't working properly even after the maintenance guy came to fix it. The rooms need some serious renovation, if we're being honest. The tipping is getting out of control in the hotel as well. I was charged a 5 dollar delivery fee and like a 18 or 20 percent tip on room service. Mind you, they're just bringing up the food a few floors up. The spa charges a 22 percent tip, which is crazy. The umbrellas are 20 bucks when they should be free for guests. Again, this is an expensive hotel.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing pool
Great room for the price and the pool is amazing
Clint, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night family trip
Verified Hotels.com guest review