2/10 - ๋ณ๋ก์์
2025๋
8์ 4์ผ
Bait and switch
Paid for a certain room and ended up with a lesser room. I Was supposed to get a king with a window and walk in shower. Guess what, I ended up with no windows in a tiny Closter phobic room with a tub that had a bench in my way.This is after they tried to put me in a 2 queen room. Called Hotels.com, they offered me $30 which didn't even cover the cost difference between the rooms. She then went up to $50 and then back tracked to $30 again. Seems like all they want to do is play games. I got hung up on by a manager who I will say does not listen to any of your concerns. The management at this place can make zero decisions. I'm not sure the total amount of business I have given to hotels .com but it's been a lot. Not anymore though after how they handled my concern today.
cody
cody ๋, 2๋ฐ ์ฌํ
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