Hotel Muyu Tulum features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park and Gran Cenote. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.
Languages
English, Italian, Spanish
At a glance
Hotel size
25 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free offsite parking nearby
Street parking available
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Room service
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Pool loungers
Facilities
Rooftop terrace
Garden
An outdoor pool
Outdoor furniture
Room amenities
Be entertained
42-inch Smart TV
Netflix
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Access via exterior corridors
Guidebooks/recommendations
Local maps
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3 percent
Renovations and closures
The property is closed between May 8 and May 17.
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Muyu Tulum Hotel
Hotel Muyu Tulum Tulum
Hotel Muyu Tulum Hotel Tulum
Frequently asked questions
Is Hotel Muyu Tulum currently open?
The property is closed between May 8 and May 17.
Is there a pool at Hotel Muyu Tulum?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Hotel Muyu Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Muyu Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Muyu Tulum?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Muyu Tulum and nearby?
Hotel Muyu Tulum has an outdoor pool and a garden.
Are there restaurants at or near Hotel Muyu Tulum?
Yes, there's an onsite restaurant.
What's the area around Hotel Muyu Tulum like?
Hotel Muyu Tulum is in Tulum City Center, a short 4-minute walk from Dos Aguas Park.
Hotel Muyu Tulum Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
Aug 19, 2024
El baño tiene las llaves de regadera y lavamanos oxidadas. No hay elevador y para una persona con problemas de mobilidad, el que el desayunador este en el 3 piso es un problema. La recepcion pasa vacia la mayoria del tiempo. Los colchones de las camas, son demasiado blandos.
Eva
Eva, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 5, 2024
The room was very clean. New sheets and towels. The AC and hot water worked just fine. And no one bothered me (-:
Joseph
Joseph, 4-night trip
Verified Expedia guest review
4/10 Fair
Apr 27, 2023
I feel bad giving the Muyu Tulum a bad review, the hotel is really nice, and the staff is terrific. The hotel itself is clean, well and designed. But the property itself has the bad luck of being situated at what has to be the noisiest corner in Tulum. Trucks, cars and people are scream by all day and night. And when the traffic finally lets up, it’s the local bars and clubs blasting their music until the early morning hours. If you’re a very hard sleeper, you’ll do well. If not, you won’t sleep for six nights like me.
Anthony
Anthony, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 13, 2023
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 1, 2023
This is a great hotel.
Tianting
Tianting, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jan 30, 2023
Charlotte
Charlotte, 2-night trip
Verified Expedia guest review
6/10 Good
Jan 16, 2023
karen
karen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2023
Gerardo Daniel
Gerardo Daniel, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 29, 2022
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2022
Emily
Emily, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 28, 2022
Jose
Jose, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 22, 2022
Great experience 10/10
Very sweet and accommodating staff. Great room and location of hotel :-). Would stay there again
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 12, 2022
Cindy
Cindy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 9, 2022
Ingo
Ingo, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Apr 9, 2022
unobjectionable hotel but also not special
Quite an ordinary hotel with small rooms, little character, and few amenities, although the staff was helpful enough. The location one block from the main boulevard was surprisingly noisy and there was construction going on -- this is not the best area of Tulum to be staying.
Thomas
Thomas, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 27, 2022
I recommend this place
Quite new, modern place in the heart of Tulum proper.
Our room was on the “smallish” side, yet still comfortable.
The front desk personnel were very helpful, A++.
Barna
Barna, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 23, 2022
Rosario
Rosario, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 2, 2022
Jorge
Jorge, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 1, 2022
It is a very clean and beautiful hotel. Close to everything I needed. The employees were super nice and inviting..
Theresa
Theresa, 2-night trip
Verified Expedia guest review
6/10 Good
Feb 28, 2022
Good hotel, just very noisy.
Clients come in at all hours screaming and not very careful of others.
Raphael
Raphael, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 19, 2021
Excellent stay!
Very clean rooms, new hotel, friendly, helpful staff, good location. Enjoyed our stay very much. Could use a little less bleach during cleaning of the bathrooms, but you know it's clean!
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2021
Buen servicio al cliente
Jorge Sibaja
Jorge Sibaja, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 6, 2021
Great Hotel! Highly recommend
The hotel was very clean, incredible staff and overall an excellent experience. Only downside was there was only a very thin sheet on our beds, so with the A/C on, it got chilly. A duvet would be amazing, but aside from that, outstanding!