It was a two night stay (Friday night and Saturday night). The shampoo dispenser was empty on Friday, and there was no maid service on Saturday even though I, personally, spoke to the maid who assured me that the room would be serviced. She also related that they were "supposed to" check and fill the dispensers. When we went out on Saturday night to attend a wedding, I, personally, spoke to the male at the front desk, and he assured me that clean towels would be provided even if they couldn't service the room, as the maids had already left. No towels were provided. The room was not serviced, and assurances re filling the dispensers, cleaning the room and bathroom, and providing clean towels to replace the wet towels used Friday night were all net done. Terrible service!