Niagara Falls, NY (IAG-Niagara Falls Intl.) - 17 min drive
Buffalo Niagara Intl. Airport (BUF) - 35 min drive
Niagara Falls Station - 7 min drive
Niagara Falls Station - 9 min drive
Niagara Falls, ON (XLV-Niagara Falls Train Station) - 9 min drive
Restaurants
Seneca Niagara Casino - 5 min walk
One Niagara Welcome Center - 7 min walk
Blues Burger Bar - 5 min walk
One Niagara International Food Court - 7 min walk
Stir - 3 min walk
About this property
Sheraton Niagara Falls
Sheraton Niagara Falls puts you in a great location, within just a 10-minute walk of Seneca Niagara Resort & Casino and Niagara Falls State Park. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. An indoor pool and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
391 rooms
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Parking
Uncovered onsite self parking (USD 21.60 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Water dispenser
Traveling with children
Grocery/convenience store
Children's menu
What to do
Shopping
Bicycle rentals nearby
Hiking/biking trails nearby
Winery tours nearby
Working away
24-hour business center
7 meeting rooms
Computer station
Conference space (11153 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
24-hour fitness center
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
42-inch TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Food and drink
Refrigerator
Microwave
More
Housekeeping (on request)
In-room safe
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Rainforest Cafe - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.
Starbucks Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 200 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 9.95
Resort fee: USD 9.95 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Business center/computer access
Fitness center access
In-room bottled water
In-room coffee
In-room safe
Internet access (may be limited)
Laundry facilities
Phone calls (may be limited)
Pool access
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from January 2 2025 to April 10 2025 (completion date subject to change). The following areas are affected:
Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.
Parking
Uncovered self parking costs USD 21.60 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the fitness facility or spa tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls
Frequently asked questions
Does Sheraton Niagara Falls offer free cancellation for a full refund?
Yes, Sheraton Niagara Falls does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Niagara Falls?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Sheraton Niagara Falls?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Niagara Falls?
Yes. Self parking costs USD 21.60 per day.
What are the check-in and check-out times at Sheraton Niagara Falls?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Sheraton Niagara Falls?
No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (4-min walk) and Casino Niagara (4-min drive) are both nearby.
What is there to do at Sheraton Niagara Falls and nearby?
Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.
Are there restaurants at or near Sheraton Niagara Falls?
Yes, there's an onsite restaurant that offers American cuisine.
What's the area around Sheraton Niagara Falls like?
Sheraton Niagara Falls is in Downtown Niagara Falls, a short 4-minute walk from Seneca Niagara Resort & Casino and 7 minutes' walk from Niagara Falls State Park. Travelers say the area is walkable and good for shopping.
Sheraton Niagara Falls Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 12, 2025
Everything was perfect
We enjoyed the stay. No issues, will recommend to friends.
Debbie
Debbie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 11, 2025
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
Marc
Marc, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
Todd
Todd, 3-night trip
Verified Hotels.com guest review
6/10 Good
Jan 1, 2025
Wing yi
Wing yi, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 30, 2024
Extra charges
They charge a mandatory 20 dollar parking charge a day on all stays. This needs to be mentioned in the hotels.com info as it only mentioned the 10 dollar resort fee. Not happy that this gets pushed on to the amount owed at checkout and even more disappointed that this site does not list that info
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 27, 2024
Always good
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 16, 2024
Less Than Standard Customer Service
Checked in around 3:30PM. Was told my room was not ready to come back later to check in or I could get a double queen. Kept insisting on it. I booked 2 weeks in advance and would not accept. Somehow they just happen to have a King room available for my check in after my constant refusal! Ive stayed at this property many times amd this was unacceptable.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Clean, friendly service
Richard
Richard, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Dec 15, 2024
Horrible. Beds are uncomfortable. Shower temp wouldn’t stay warm, went from hot to cold in seconds! Very dirty, the place is falling apart
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Trip to the Falls
Great facility with location also being excellent
William
William, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
Krista
Krista, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Robert
Robert, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 12, 2024
Great location and value, would recommend.
jason
jason, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Nov 3, 2024
Stay was terrible , loud noise and music in the hallway all night call front desk numerous times !! Woke up to screaming in the hallway 2am smh terrible stay !
Jeff
Jeff, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Great location....to walk to state park and Canada. Indoor pool and jacuzzi.
Michelle
Michelle, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 14, 2024
Everything was wonderful
Amy
Amy, 1-night trip
Verified Expedia guest review
4/10 Fair
Oct 12, 2024
Hany
Hany, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
The Staff was Friendly and informative about the attractions
Dave
Dave, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 8, 2024
David
David, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 8, 2024
For older building, it was nice.
Teresa
Teresa, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 8, 2024
Jared
Jared, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 8, 2024
Very good!
zhaojun
zhaojun, 1-night trip
Verified Expedia guest review
4/10 Fair
Oct 7, 2024
The property is in a convenient location. They put us on the second floor. It was very noisy. You could hear the Restaurant Below till really late at night, it was extremely loud in the room in the bathroom on the tile grout. There was mold growing. The beds were soft and slept good. The carpet was ripped very bad in most places going down the hall The carpet in the room was not very clean. I probably wouldn’t stay there again.