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The Five Residences Hanoi

4.5 star property
Luxury hotel with full-service spa, connected to a shopping center, near Ho Chi Minh Mausoleum

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Photo gallery for The Five Residences Hanoi

2 indoor pools
2 indoor pools
Front of property
Apartment, 3 Bedrooms | Premium bedding, pillowtop beds, in-room safe, individually furnished
Dining
Located near Hoan Kiem Lake, The Five Residences Hanoi offers an upscale retreat. Unwind with a body scrub at LEDA Spa or enjoy the coffee shop/cafe on site. With high-speed WiFi, a shopping mall, and helpful services like dry cleaning/laundry and concierge services.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Spa
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 indoor pools
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Conference center
  • 2 meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Bathroom | Shower, hydromassage showerhead, designer toiletries, hair dryer

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Dining table
Smart TV
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area | 57-inch Smart TV with cable channels

Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Dining table
Smart TV
  • 115 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | View from room

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Dining table
Smart TV
  • 85 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Map
343 345 DOI CAN STREET, Hanoi, 10000

What's nearby

  • Lotte Center Hanoi - 10 min walk - 0.9 km
  • West Lake - 17 min walk - 1.5 km
  • Ho Chi Minh Mausoleum - 2 min drive - 2.2 km
  • St. Joseph's Cathedral of Hanoi - 5 min drive - 4.1 km
  • Hoan Kiem Lake - 6 min drive - 5.0 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 31 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 14 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Tòte - ‬3 min walk
  • ‪Sente - ‬4 min walk
  • ‪Bia Thu Hằng 228 Đội Cấn - ‬4 min walk
  • ‪The Coffee House - ‬1 min walk
  • ‪The Barrel - ‬4 min walk

About this property

The Five Residences Hanoi

When you stay at The Five Residences Hanoi, you'll be just a 5-minute drive from West Lake and Ho Chi Minh Mausoleum. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 indoor pools, a poolside bar, and a health club.

Languages

English, Vietnamese
VISIBILITY

At a glance

Hotel size

    • 116 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop

Traveling with children

  • Children's pool

Working away

  • 2 meeting rooms
  • Coworking spaces
  • Conference center (2174 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Electric bike charging stations

Facilities

  • Health club
  • 2 indoor pools
  • Shopping mall on site
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 55
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 50
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible airport shuttle
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hospital bed available
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 57-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Hydromassage showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Rice cooker
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dining table
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, LEDA Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1000000.00 per vehicle (one-way, maximum occupancy 6)

Children & extra beds

  • Rollaway beds are available for VND 800000.0 per day
  • Airport shuttle service for children costs VND 1000000.00 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, American Express, JCB International

Also known as

The Five Residences Hanoi Hotel
The Five Residences Hanoi HANOI
The Five Residences Hanoi Hotel HANOI

Frequently asked questions

Does The Five Residences Hanoi offer free cancellation for a full refund?

Yes, The Five Residences Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Five Residences Hanoi?

Yes, there are 2 indoor pools and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at The Five Residences Hanoi?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Five Residences Hanoi?

Yes, there's free valet parking.

Is airport shuttle service offered by The Five Residences Hanoi?

Yes, an airport shuttle is available. The charge is VND 1000000.00 per vehicle one-way.

What are the check-in and check-out times at The Five Residences Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Five Residences Hanoi and nearby?

The Five Residences Hanoi has 2 indoor pools and a spa, as well as a steam room.

Are there restaurants at or near The Five Residences Hanoi?

Yes, there's an onsite restaurant.

Does The Five Residences Hanoi have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a rice cooker, cookware, and a microwave.

What's the area around The Five Residences Hanoi like?

The Five Residences Hanoi is a short 17-minute walk from West Lake and 10 minutes' walk from Lotte Center Hanoi.

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The Five Residences Hanoi Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic room & excellent services
Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.
Ka ki, 3-night trip

10/10 Exceptional

It was a very nice place but too bad we only stayed one night.
David Andrew, 1-night trip

10/10 Exceptional

Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.
Thanh, 2-night trip

10/10 Exceptional

Five Residence is the most confortable Hotel in Hanoi!
Kiyofumi, 4-night trip

8/10 Very good

Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.
Patrick, 1-night trip

10/10 Exceptional

Good service!
Y, 11-night trip

10/10 Exceptional

Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!
Hilary, 3-night trip

10/10 Exceptional

We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!
Regine Fernandez, 4-night trip

10/10 Exceptional

I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars
Nicasio, 9-night trip

10/10 Exceptional

HEEYOUNG, 2-night trip

6/10 Good

편리함, 편안함, 그러나 타월은 바꿔야
올드쿼터보다 훨씬 주변이 조용했고, 근처에 롯데마트가 있어 레지던스 이용에 편리했습니다. 조식은 평균 수준이었고, 룸은 잘 정리되고 깨끗하며 공간 여유가 있어 좋았지만, 4성급이라고 하기에는 타월이 한 10년은 사용한 것만 같은 상태에서 충격 받았습니다.
Seung-yeon, 2-night trip

10/10 Exceptional

Sang Hun, 2-night trip

10/10 Exceptional

Stefan, 3-night trip

8/10 Very good

部屋が広くてゆっくり出来ました。
このホテルは、５star なのに値段が安くてびっくり☆彡 ゆっくり出来て快適に過ごせました。 少し不便なのが旧市街へ行くとき道が混んでいて少ない距離でも時間がかかってしまうことですかね！
shuichi, 2-night trip

8/10 Very good

MEDICAL FOUNDATION, 3-night trip

10/10 Exceptional

5人家族のベトナム旅行で、使わせて頂きました。旧市街の中のホテルは周りが騒がしすぎで、このホテルは駐在員向けのSAとしても利用されていて、とても落ち着いた静かな施設でした。 朝食も美味しかったです、特にオムレツが絶品でしたね！ 市街地には車で15〜20分くらいですが、500円程度でとても安く気になる値段ではなく、タクシー乗りまくった旅行でした！ ハノイに駐在する時はぜひ使わせていただきます。
YASUHIRO, 3-night trip

10/10 Exceptional

HEEJAE, 2-night trip

10/10 Exceptional

Kilbok, 3-night trip

10/10 Exceptional

Dear Ms. Mai to 六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。
Saeko, 5-night trip

10/10 Exceptional

JUNGHUN, 1-night trip

10/10 Exceptional

Jay, 4-night trip

8/10 Very good

CHIKYU, 4-night trip

10/10 Exceptional

계속 동남아쪽을 여행중 하노이에선 많이 아파서 고생을 좀 했습니다. 시설이나 환경도 좋았지만 스텝들의 세심한 배려에 감사합니다.
SANGHOON, 2-night trip

10/10 Exceptional

Hiroki, 3-night trip

10/10 Exceptional

Hiromu, 3-night trip