4/10
Cleanliness, property condition, amenities and area around were fine. In sharp contrast, the communication was terrible. We arrived from the ferry to the hotel in the middle of the night. The door was locked, we called the phone number listed in the manual, a man named Igor refused to provide us with the key to the door unless we came to him for the key. In the middle of the night (around 1am) we had to order a taxi and with numerous luggage go to the other end of the city to Mr. Igor to collect the key. This man was extremely rude. It was a disgrace to this hotel and to the expedia group that arranged this hotel for us.
HANNA
3๋ฐ ๋ก๋งจํฑ ์ฌํ