Located near a train station, Sofitel Xian on Renmin Square is a great choice for a stay in Xi'an. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Le Chinois, one of 3 restaurants, serves lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, French, Spanish
At a glance
Hotel size
178 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in start time: noon; Check-in end time: 6:00 AM
Express check-out available
Minimum check-in age: 16
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Free babysitting
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge)
3 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Playground
Free babysitting
What to do
Shopping
Free use of nearby fitness center
Working away
Business center
Meeting rooms
Conference space (23681 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2005
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Piano
Fitness center
An indoor pool
Arcade/game room
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
40-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Spa
Le Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, and a spa tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Dining
Le Chinois - This restaurant serves lunch and dinner. Reservations are required.
Azur - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Koi锦鲤日餐厅 - Onsite restaurant. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 158 per person
Airport shuttle service is offered for an extra charge of CNY 550 per vehicle (one-way)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for CNY 360.0 per night
Pool, spa, & gym (if applicable)
Guests under 8 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay, Apple Pay and WeChat Pay.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Sofitel Renmin
Sofitel Renmin Hotel
Sofitel Renmin Hotel Xian Square
Sofitel Xian Renmin Square
Sofitel Xi An
Sofitel Xian On Renmin Square China/Shaanxi
Sofitel Xian On Renmin Square Hotel Xi`An
Xi'an Sofitel
Sofitel Xian Renmin Square Hotel
Sofitel Renmin Square Hotel
Sofitel Renmin Square
Sofitel Xian on Renmin Square Hotel
Sofitel Xian on Renmin Square Xi'an
Sofitel Xian on Renmin Square Hotel Xi'an
Frequently asked questions
Does Sofitel Xian on Renmin Square offer free cancellation for a full refund?
Yes, Sofitel Xian on Renmin Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sofitel Xian on Renmin Square?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Sofitel Xian on Renmin Square?
Sorry, pets aren't allowed.
Is parking offered on site at Sofitel Xian on Renmin Square?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Sofitel Xian on Renmin Square?
Yes, an airport shuttle is available. The charge is CNY 550 per vehicle one-way.
What are the check-in and check-out times at Sofitel Xian on Renmin Square?
Check-in start time: noon; Check-in end time: 6:00 AM. Check-out time is noon. Express check-out is available.
What is there to do at Sofitel Xian on Renmin Square and nearby?
Sofitel Xian on Renmin Square has a spa, an indoor pool, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Sofitel Xian on Renmin Square?
Yes, there are 3 onsite restaurants.
Does Sofitel Xian on Renmin Square have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Sofitel Xian on Renmin Square like?
Sofitel Xian on Renmin Square is located on the Strip in Xi’an City Center, a short 17-minute walk from Xi'an Bell Tower and 10 minutes' walk from Culture and Arts Hall of Qin and Han Dynasty.
Sofitel Xian on Renmin Square Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 6, 2024
Awesome place!
Great hotel. We have stayed here 2x on different year. Wanna thank all the staff here for pleasant stay, they helped us with museum booking and recommended places to go.
Fedrik
Fedrik, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Convenient location and helpful, friendly staff!
Helpful and friendly staff! Great breakfast buffet. Location close to metro line 4, which is direct line to north train station- very convenient! Walking distance to Muslim quarter and mosque, and bell and drum towers. Easy trips out to hike Huashan, and to visit the terracotta warriors.
Recommended. 😊
Julia
Julia, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Will stay here again!
Very friendly and helpful reception and concierge staff. Location of the hotel is great, central and quick access to key attractions. Rooms are also nice with good amenities.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2024
The location of the hotel is very good. It’s a 20 minute walk to the Muslim quarter and the drum tower. We booked the luxury room and were upgraded to a suite, thank you! Bed was amazing and bathroom had luxurious Lanvin amenities.
Staff were very friendly and professional specially the concierge who went above and beyond helping us retrieve something we left behind in the train from Beijing. Exceptional service.
Maria
Maria, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
Very nice
Duncan
Duncan, 4-night trip
Verified Expedia guest review
8/10 Very Good
Aug 10, 2024
Great staff
Professional, friendly and helpful staff. Concierge team was knowledgeable and especially helpful. English widely spoken.
Neil
Neil, 5-night trip
Verified Hotels.com guest review
6/10 Good
Aug 6, 2024
Dated pricey hotel but decent breakfast
Very dated hotel. Beds were ok but bathrooms and carpet in the room are dirty and very old. Location is good, not right in the hustle and bustle and the breakfast is decent. Would be the most expensive but worst hotel on my trip through China
Logan
Logan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 1, 2024
Interesting Luxury Stay
Amazing 5 star hotel with everything we could have asked for. Very luxury floors and lobby however rooms weren't as good as the rest of the hotel but still beautiful. Housekeeping is very helpful and makes sure the room is spotless. However some slight issues is that the toilet wasn't great as it would constantly get blocked and wouldn't flush and out tap over the sink was bent sideways plus the nearest metro station was 1.5km away .Kevin Guo was very helpful.
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2024
Great personalised service
The staff were so helpful and warm. Our luggage was misplaced and the manager 王敏 drove us all the way to the bus depot and back to retrieve it. Sophia from the front desk was very attentive to all our needs
Lok Sun Nelson
Lok Sun Nelson, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 12, 2024
Aviv
Aviv, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 11, 2024
iris
iris, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2024
Jacob
Jacob, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 5, 2024
Family stay
A great hotel with friendly, helpful staff who organised taxis for us to visit Terracotta Warriors and to get to the airport. Rooms very spacious, comfortable and well equipped. Very wide range of food at breakfast time.
Karen
Karen, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 24, 2024
Sung Kit
Sung Kit, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 18, 2024
The staff at Sofitel were proficient in English and were extremely helpful. They offered an upgrade for my family to give us more space, which the kids loved. We really enjoyed the stay here.
Cheng Ying
Cheng Ying, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 2, 2024
Huge hotel. Too hot to walk around the neighborhood much, but there was a lot of stuff nearby. Great restaurant nearby. Very centrally located.
EMILY
EMILY, 2-night family trip
Verified Expedia guest review
8/10 Very Good
May 12, 2024
Ninoslav
Ninoslav, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 2, 2024
Yew
Yew, 3-night trip
Verified Expedia guest review
8/10 Very Good
Apr 21, 2024
Harry
Harry, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 1, 2024
Sofitel on Renmin Square exceeded our expectations in the quality and spaciousness of the room: for example, it had two toilets and a seperate Tub/Shower arrangement). It also exceeded our expectations in the breakfasts and the ambiance of the dining room. Additionally, all of the staff (expecially Leo the concierge) made us feel welcomed and were warm and friendly. Our stay at Sofitel Xian was a delight and an unexpected highlight of our 4 night stay in the city.
Clive
Clive, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 1, 2024
Selale
Selale, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 31, 2024
George
George, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 18, 2024
I always stay here at this property, easy walkable distance to most famous attractions and delicious Xi’an food. The front desk Jack Luo is super professional and friendly, he was willing to help with a lot of the questions I had. Highly recommended.
BILL
Verified Expedia guest review
10/10 Exceptional
Dec 26, 2023
Excellent hotel
Excellent hotel situated in central Xian, convenient for exploring on foot as easily accessible to metro and train stations. Staff excellent throughout our stay to help with queries, especially the concierge and front desk reception staff. Great breakfast with plenty of options. Only problem is our stay was not longer there!