4/10
I believe the basic hospitality standards were not met during my stay.
There was no inquiry about my comfort or if I had any inconveniences during checkout.
Simple greetings and interactions were missing. Additionally, I noticed that staff members were often gathered together, chatting, and did not acknowledge guests passing by.
I was quite surprised at the decline in the service quality at this hotel.
Furthermore, the temperature, humidity, and odor management on my floor seemed to be lacking.
YOUNGJIN
3๋ฐ ๊ฐ์กฑ ์ฌํ
