Tenรญamos bastantes espectativas del lugar, todo estaba muy sucio, se nota que los cojines que tienen nunca se han lavado, entendemos el concepto, pero la limpieza no estรก peleada con lo eco, adicional nos quedamos sin agua toda la noche y al dรญa siguiente, lo cual es vital en un hospedaje, incluso por salud, solicitamos el reembolso debido de la situaciรณn y nunca obtuvimos respuesta.
alejandra
alejandra ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 29์ผ
CAROL
CAROL ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 26์ผ
I am so happy with the hotel and everyone there. I want to mention Elizabeth Bustamante, Erika and Doris (massage), Abdiel (Elixir). To Santos, Gilberto and Andreโs the chef (Kin Toh). To Isaias from Italik, truly amazing server. To the wine expert Carlos and the tour guide Sabino. To the Temazcal expert Victor.
The atmosphere was amazing and very pleasant. The meal delicious. I recommend it. I feel very recharged.
Ariagna
Ariagna ๋, 7๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 19์ผ
Very different experience compare to big city. You can feel the air the breath, wake up with birdโs voice. Like in the jungle! The room is big and bed is comfortable.
Yan
Yan ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 18์ผ
Enzo
Enzo ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 9์ผ
Jose
Jose ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 19์ผ
The guest service was really terrible. We had to wait for an hour a half for a room to be ready and we came 1 hour after check-in. It was 90 degrees and we had to sit and they did not even offer water. The room only had one light and the matches didnโt work. We could not see all week. Our bathroom faucet was glued together and looked so cheap and tacky. Our room did not look like the photos. Our deck had nails and staples sticking out everywhere. We could not be barefoot. They did not come and clean our room or do turn down service.
Ally
Ally ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 12์ผ
Georgina
Georgina ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 9์ผ
Arquitetura do hotel e incrรญvel
Andreza
Andreza ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 8์ผ
One of the most beautiful spaces we've ever stayed.
Ben
Ben ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 4์ผ
bruno
bruno ๋, 6๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 29์ผ
Ouso dizer que foi nossa experiรชncia mais incrรญvel em um hotel como casal.
Desde o manobrista atรฉ a saรญda fomos extremamente bem tratados.
A arquitetura รฉ indescritรญvel, รบnico.
De fato os trajetos dentro do hotel nรฃo sรฃo confortรกveis como uma calรงada qualquer, tudo รฉ de madeira, ou agua, ou telas e areia, o que torna tudo ainda mais diferente e interessante.
A beleza do local รฉ realmente surreal, amamos a experiรชncia completa, das velas a noite ao banho de banheiraโฆ a yoga de manha, o ritual de boas vindas.
Amanda
Amanda ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 26์ผ
Antonio
Antonio ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 9์ผ
Laura G
Laura G ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 7์ผ
Alejo Hector
Alejo Hector ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 4์ผ
This place is unbelievable magical we will be back
david
david ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 1์ผ
For the price, not worth it.....but a cool place.
Awrsome and beautiful place......but for how much you pay, they should at least have a refrigerator, coffee in room and the option to close your blinds. Not everyone wants to show off while showering butt naked. The "clothing optional" disclaimer is not because people run around like its a nudist resort, it is because there is no real privacy. The balconies are open to neighbor.
The place is beautiful, it actually is!
If you are a christian (and I am) the "spiritual blessing" are annoying and way too much. We paid for a normal, plain massage but they still wanted to do a ceremony on us. We respectfully declined and they looked at us like we were crazy.
My recommendation is this is a 1 or 2 night stay, we stayed 3 nights. The tub/shower above us leaked into our room. The fan above bed is super loud. Privacy is bad.
Israel
Israel ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 1์ผ
Johny
Johny ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 29์ผ
Aside from the fact that Azulik is such a unique resort, the staff is what makes the place unforgettable!! Everyone we encountered are smiling and ready to assist. Itโs one driving factor why I will be coming back to this resort.
Jennifer
Jennifer ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 28์ผ
Great
Holli
Holli ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 27์ผ
Great unique experience
Anil
Anil ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 27์ผ
I really liked Azulik
Byron
Byron ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 26์ผ
Beautiful hotel, the staff was very helpful specially the bellboy. The angel ladies (concierge) are super slow specially Pamela, she was not able to get us or keys and made a huge mess. Thanks to the bellboy who seems to be doing everything in the hotel the problem got solved. Food was outstanding although with a crazy price tag but thatโs expected of Tulum. Rooms could be better clean dust and dirt everywhere after the โclean itโ if you could put that all aside including the horrible smell of the water since is coming from the cenote and the smell is repulsive the hotel itself itโs beautiful. I highly recommend fixing the issue with the water and better cleaning service in the room, also no need for the concierge since they are useless and not helpful.