The place was clean and as-advertised. Communication was good.
However, my overall stay was not good, due largely to drilling in the building that began before 6:30AM! Who starts construction at six in the morning?
That's the thing with these "aparthotels", they're not really hotels. The "check-in" process was not very easy.
And a hotel would never let somebody start renovating before dawn. In a condo building, guests have no such protection. It was really annoying as I badly needed some rest.
TL;DR
The "staff" who run this "hotel" did nothing wrong, but apartment hotels just aren't good. If you stay here, you could be woken by construction before dawn or who knows what else.