Mercure Hanoi La Gare puts you just a 5-minute drive from St. Joseph's Cathedral of Hanoi and Hanoi Opera House. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Brasserie Le Pavillion, which serves international cuisine and is open for breakfast, lunch, and dinner. This Colonial hotel also features a bar/lounge, a snack bar/deli, and a terrace.
Languages
Chinese (Mandarin), English, French, Spanish, Vietnamese
At a glance
Hotel size
100 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Supervised childcare*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Supervised childcare (surcharge)
Children's menu
What to do
Bicycle rentals nearby
Golfing nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2009
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness center
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Colonial architecture
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Pay movies
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Brasserie Le Pavillion - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 264000 per person
Airport shuttle service is offered for an extra charge of VND 1267000 per vehicle (roundtrip)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for VND 780000.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Hanoi Mercure
Mercure Gare
Mercure Gare Hanoi
Mercure Gare Hotel Hanoi
Mercure Hanoi
Mercure Hanoi Gare
Mercure Hanoi La Gare Hotel Hanoi
Mercure Hanoi Gare Hotel
Mercure Gare Hotel
Mercure Hanoi La Gare Hotel
Mercure Hanoi La Gare Hanoi
Mercure Hanoi La Gare Hotel Hanoi
Frequently asked questions
Does Mercure Hanoi La Gare offer free cancellation for a full refund?
Yes, Mercure Hanoi La Gare does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hanoi La Gare?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Hanoi La Gare?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Mercure Hanoi La Gare?
Yes, an airport shuttle is available. The charge is VND 1267000 per vehicle roundtrip.
What are the check-in and check-out times at Mercure Hanoi La Gare?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Mercure Hanoi La Gare and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities like a 24-hour fitness center and a garden.
Are there restaurants at or near Mercure Hanoi La Gare?
Yes, Brasserie Le Pavillion offers international cuisine and garden views.
What's the area around Mercure Hanoi La Gare like?
Mercure Hanoi La Gare is in Hoan Kiem, a short 3-minute walk from Hanoi Railway Station and 15 minutes' walk from St. Joseph's Cathedral of Hanoi.
Mercure Hanoi La Gare Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Oct 9, 2024
Lai Ka
Lai Ka, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Jun 14, 2024
The washroom is so tiny. No proper door in washroom. Washroom door can’t be fully opened as the toilet obstructs. I’m a short (5ft) and even for me the sink was really, really low. Water splashes everywhere, when tap is turned on.
Latha
Latha, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 29, 2024
Nice accommodations just not crazy about Hanoi
Pamela
Pamela, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 5, 2024
Paul
Paul, 4-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 28, 2023
I will be making a formal complaint about this hotel! After a very long and tired day, I was feeling cold and there was limited hot water! I was showering and the water went cold. We called reception who quickly sent someone to look at the issues and they said that this is an ongoing problem and we would have to wait for the water to warm up. This is a joke, I would never have stayed there if I had known this. We stayed there for 2 days (4 of us in 2 rooms) and we all had that problem.
husna
husna, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 25, 2023
4 star service indeed
Very new room and good location. Definitely a 4 star room and service. But the breakfast is a bit disappointing. Coffee is bad and not many variety of food
Chen Hong
Chen Hong, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 13, 2023
hotel staff was very helpful and accommodating, great breakfast fare, very clean hotel.
JORGE
JORGE, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 27, 2023
Shigeru
Shigeru, 1-night trip
Verified Expedia guest review
4/10 Fair
Jul 24, 2023
Lamisa
Lamisa, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2023
There is a lack of restaurant for breakfast around the hotel. The safest option is to purchase a room with breakfast.