I've stayed at this hotel five times since 2016. The property is well-managed, impeccably clean, and consistently maintained. The staff are courteous, attentive, and always ready to assist with any issues.
However, my recent experience was less than ideal due to overcrowding at the pool, primarily from a large number of guests which made it nearly impossible to swim. There was noticeable arrogance from some parents, and their children caused quite a disturbance, making a peaceful swim impossible.
Additionally, the behavior and attire of some guests did not align with my personal preferences, diminishing my overall enjoyment. I also observed that the pool entertainer showed a preference for certain guests, which affected the inclusive atmosphere. Regrettably, this experience has made me reconsider whether I would return to what was once my favorite place in Abu Dhabi.