7430 Santillan Street Corner Fernando, Street, Brgy. Pio del Pilar, Makati, Manila, 1230
What's nearby
Makati Medical Center - 10 min walk - 0.9 km
Greenbelt Shopping Mall - 11 min walk - 1.0 km
Glorietta Mall - 17 min walk - 1.5 km
SM Mall of Asia - 6 min drive - 4.9 km
Newport World Resorts - 6 min drive - 5.3 km
Getting around
Ninoy Aquino Intl. Airport (MNL) - 24 min drive
Manila Pasay Road Station - 7 min walk
Gil Puyat Station - 11 min walk
Manila EDSA Station - 22 min walk
Magallanes Station - 21 min walk
Ayala Station - 23 min walk
Libertad LRT Station - 24 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Manmaru Japanese Restaurant - 1 min walk
Little Tokyo - 2 min walk
Izakaya Kikufuji - 1 min walk
Shakey’s - 2 min walk
Shakey’s - 2 min walk
About this property
Franchise One Hotel
Franchise One Hotel puts you within a 10-minute drive of SM Mall of Asia and Fort Bonifacio. Guests can indulge in deep-tissue massages, and White Plate serves breakfast and lunch. This Art Deco hotel is also within a short drive of Manila Bay and Newport World Resorts.
Languages
English, Filipino
At a glance
Hotel size
28 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 1 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 6:30 AM–1:00 PM
Restaurant
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2009
Television in common areas
Spa services
Art Deco architecture
Accessibility
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible restaurant
Accessible airport shuttle
Wheelchairs available on site
Room amenities
Be entertained
DVD player
21-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
LED light bulbs
Recycling
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.
Dining
White Plate - This coffee shop serves breakfast, brunch, and lunch. Happy hour is offered.
White Plate Cafe - This restaurant serves breakfast, brunch, and lunch. Open daily.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Local cuisine breakfast is offered for an extra charge of approximately PHP 165 to 300 per person
Airport shuttle service is offered for an extra charge of PHP 950 per vehicle (one-way, maximum occupancy 4)
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for PHP 450.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
Franchise One Hotel Makati
Franchise One Hotel
Franchise One Hotel Makati
Franchise One Makati
Franchise 1 Hotel
Franchise One Hotel Makati, Metro Manila
Franchise One Hotel Hotel
Franchise One Hotel Makati
Franchise One Hotel Hotel Makati
Frequently asked questions
Does Franchise One Hotel offer free cancellation for a full refund?
Yes, Franchise One Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Franchise One Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Franchise One Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Franchise One Hotel?
Yes, an airport shuttle is available. The charge is PHP 950 per vehicle one-way.
What are the check-in and check-out times at Franchise One Hotel?
You can check in starting at 1 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Franchise One Hotel?
No, this hotel doesn't have a casino, but Newport World Resorts (6-min drive) and City of Dreams Manila (7-min drive) are both nearby.
What is there to do at Franchise One Hotel and nearby?
Franchise One Hotel has spa services.
Are there restaurants at or near Franchise One Hotel?
Yes, there's an onsite restaurant, White Plate.
What's the area around Franchise One Hotel like?
Franchise One Hotel is in Makati Central Business District, a short 7-minute walk from Manila Pasay Road Station and 11 minutes' walk from Greenbelt Shopping Mall.
Franchise One Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
6/10 Good
Nov 22, 2024
Kazuhiro
Kazuhiro, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
Dec 7, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 22, 2019
Verified traveler
1-night trip
Verified Expedia guest review
2/10 Poor
May 24, 2017
worse hotel
really bad!
Verified traveler
Verified Hotels.com guest review
4/10 Fair
Mar 29, 2017
Affordable hotel in a good location but...
I wasn't really expecting much especially it's relatively cheap for the location, but the broken AC is a huge problem. It's already set to 19 degrees but I feel like it's on no less than 26 degrees. Asked the staff to fix the problem but all they did was to get the AC remote (which by the way is not left in the room, but in the possession of the hotel staff!), and tried adjusting it to lower temp which did absolutely nothing! It appears they don't maintain the AC. Also there are some tiny cockroaches appearing out of nowhere and it's not something you would expect from a hotel of this class.
Not looking forward to check in again in this hotel, nor recommending it to anyone else, sorry.
N
Verified Expedia guest review
4/10 Fair
Dec 14, 2016
Centrally located.
Whole night the AC didn't work well. Asked the front desk to get me another room but the attendant Joy wasn't helpful at all. We were sweating as Philippines weather always so hot and humid. Didn't get to sleep due to that.
eddie
Verified Expedia guest review
4/10 Fair
May 9, 2016
Have seen better
No wifi in room but only lobby; 6 floors and no elevator which sucks after awhile; no AC control so whenever you leave room with key, need room service to turn it on once you return. Room is quite small and so is bathroom. For the price i have been in better rooms in Makati and QC. Won't stay again.
Verified traveler
Verified Hotels.com guest review
6/10 Good
Oct 29, 2015
It was a good stay. It is a nice hotel for one night. Good eateries nearby and a very safe location
Verified traveler
Verified Hotels.com guest review
6/10 Good
Oct 26, 2015
Basic accommodation, convenient for my needs at a very reasonable price without too much frills
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2015
Very nice
been there last year and this month october 2015
very nice , relaxing and comfortable ..
i will go back there whenever im in manila 👏👍
emj
Verified Expedia guest review
6/10 Good
Jul 17, 2015
take the stairs !
Nice place a few concerns are breakfast did not include American cuisine. They do not have an elevator. I ask for the roaches to cleaned up out of our room while we went to dinner and they did not.
RICK
Verified Hotels.com guest review
6/10 Good
Jun 27, 2015
Ok location but the toilet bowl...
You must need to fix your toilet bowl. It does not drain!
okuno
Verified Expedia guest review
8/10 Very Good
May 22, 2015
4 day stay
Mainly chose this hotel b/c of price and location. Very pleasant surprise! From the previous reviews I expected something of lesser experience. There were 3 of us with 2 double beds. The room was clean and tidy, but felt a little small b/c the two other travellers had a little too much luggage. The area felt safe even at night. Lots of shops and street vendors around, so if u needed some necessaries they were close by. The only negative is that they don't have a lift, but there was always someone there to help u with ur baggage.
Francis
Verified Hotels.com guest review
8/10 Very Good
Jan 23, 2015
Excellent Internet, too many hotel rules
Overall a very positive experience with excellent cable Internet available for 200 PHP per day, friendly staff, good location near major highways, shopping, and train station, and hot water as well as excellent air conditioning. Unfortunately, the hotels has many rules and just reading them makes one feel like a school child being reprimanded, however this is a minor inconvenience. Cleanliness could have been a bit better, and there were some bugs in the room, but I think this is unavoidable given the tropical climate. I will definitely stay here again on any future visits to Manila.
Adam
Verified Expedia guest review
10/10 Exceptional
Jan 18, 2015
Very nice!
All employees are very cooprative. Hopefully next time there is wifi in every room. Thanks
bangkayz
Verified Expedia guest review
8/10 Very Good
Aug 15, 2014
Makati bargain - Lobby internet only
I stayed here in order to pick up my visa for India. The hotel is located in the Makati biz area and thus useful for anything related there. Rooms are small but comfortable. Bed was nice and comfortable, with decent pillows -- something usually missing in the Philippines. Nice shower with big "rain" shower head. internet truly only in lobby. Nice lobby restaurant with good breakfast. 2 shopping malls just around the corner. Good value for what u get.
JP
Verified Hotels.com guest review
6/10 Good
Nov 2, 2013
hard to find
Very hard to find and hi traffic area, not good for meeting others for fun times.
fliplover2001
Verified Hotels.com guest review
8/10 Very Good
Oct 7, 2012
pleasant experience
taxis didnt know the hotel but found it without any problem. plenty of hot water and internet access was good. the people working there were very friendly and helpful
Verified traveler
Verified Expedia guest review
8/10 Very Good
May 12, 2012
Nice staff
Staff was great. Location was 15 minutes (via skyway) to airport. Mang Inasal just around the block. Very clean. Their wifi rules are annoying, you have to ask them for extra 60 minutes over and over. No elevator. Someone has to follow you to your room to turn your a/c on for you.
Fresh and Clean
Verified Hotels.com guest review
6/10 Good
Apr 11, 2012
On a budget accommodation
The hotel is OK, but we don't think we got a good deal for what we paid.The room was generally OK and clean, but the towels needed replacement.
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Mar 5, 2012
Friendly staff, good roomservice. Good thing that you could rent a laptop to your room. A small minus to the staff for forgetting my wakeup call one morning.
John
Verified Hotels.com guest review
10/10 Exceptional
Feb 4, 2012
Verified traveler
Verified Hotels.com guest review
6/10 Good
Jan 25, 2012
Hotel staff were great but there was no sunlight in the bedroom, street it was on was pretty rough and not a single taxi driver knew how to find it. Food was great, dining room good.
Verified traveler
Verified Hotels.com guest review
4/10 Fair
Jan 8, 2012
Basic place
Not much here...Basic place with very basic rooms and even more basic bathrooms. Breakfast was not good. Location is off the main drag so requires a taxi ride. It's in the "Washington" area of Makati.