When you stay at City Palace Apartments 1020 Vie, you'll be just a 5-minute drive from Prater and Stephansplatz. Free perks include WiFi and wired internet. Apartments feature bonuses like washing machines and refrigerators. Public transportation is just a short walk: Krakauer Straße Tram Stop is 3 minutes and Krakauer Straße Tram Stop is 3 minutes.
Messe Wien Exhibition and Congress Center - 19 min walk - 1.6 km
Stephansplatz - 11 min drive - 3.5 km
Getting around
Vienna International Airport (VIE) - 26 min drive
Vienna Franz-Josefs-Station - 5 min drive
Vienna Praterstern Station - 12 min walk
Handelskai Station - 29 min walk
Krakauer Straße Tram Stop - 3 min walk
Krakauer Straße Tram Stop - 3 min walk
Bruno-Marek-Allee Tram Stop - 4 min walk
Restaurants
Uno momento - 6 min walk
Dean & David - 7 min walk
BahnBistro Lassallestrasse - 7 min walk
BAO BAR - 7 min walk
A1 Telekom Austria AG - 9 min walk
About this property
City Palace Apartments 1020 Vie
When you stay at City Palace Apartments 1020 Vie, you'll be just a 5-minute drive from Prater and Stephansplatz. Free perks include WiFi and wired internet. Apartments feature bonuses like washing machines and refrigerators. Public transportation is just a short walk: Krakauer Straße Tram Stop is 3 minutes and Krakauer Straße Tram Stop is 3 minutes.
At a glance
DONE
Property size
13 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15
Check-out time is 11:00 AM
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Treasure Home mobile app before check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
PETS
Pets
Pets allowed*
WIFI
Internet
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite extended parking (EUR 8 per day)
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
Extended parking on site (EUR 8 per day)
Food and drink
Refrigerator
Stovetop
Oven
Cookware/dishes/utensils
Bathrooms
Shower/tub combination
Toilet paper
Shampoo
Towels provided
Soap
Living spaces
Sitting area
Entertainment
Flat-screen TV
Laundry
Washing machine
Work spaces
Laptop workspace
Pets
Pet friendly
EUR 23 per accommodation per stay
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 99
Smoke-free property
Services and conveniences
Iron/ironing board
Luggage storage
Virtual front desk
Location highlights
In the business district
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
13 rooms
Fees & policies
Refundable deposits
Breakage deposit: EUR 1 per stay
A damage deposit of EUR 2 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Cleaning fee: EUR 29 per accommodation, per stay
Pets
Pets are allowed for an extra charge of EUR 23 per accommodation, per stay
Parking
Extended parking costs EUR 8 per day
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Also known as
City Apartments 1020 Vie
City Palace Apartments 1020 Vie Vienna
City Palace Apartments 1020 Vie Apartment
City Palace Apartments 1020 Vie Apartment Vienna
Frequently asked questions
Are pets allowed at City Palace Apartments 1020 Vie?
Yes, pets are welcome. There's a charge of EUR 23 per accommodation, per stay.
Is parking offered on site at City Palace Apartments 1020 Vie?
Yes. Extended parking costs EUR 8 per day.
What are the check-in and check-out times at City Palace Apartments 1020 Vie?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What's the area around City Palace Apartments 1020 Vie like?
City Palace Apartments 1020 Vie is in Leopoldstadt, a short 3-minute walk from Krakauer Straße Tram Stop and 18 minutes' walk from Prater.
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Reviews
City Palace Apartments 1020 Vie Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
4.0
Amenities
4.6
Property conditions & facilities
Reviews
Verified
4/10 Fair
Sep 20, 2025
The fridge, the coffee maker, cable tv, some electric outlets did not work We were told not to use the washer. Some exposed electric wires. Beds were fine. Not difficult to get inside.
Jonathan
Jonathan, 3-night trip
Verified
2/10 Poor
Sep 25, 2025
Communication was terrible. We received a confirmation letter of the address of the apartment. We arrived late in the evening only to find the changed our place of stay. When we arrived at our location there was a younger lady who appeared disoriented sitting in front of entrance door. After I used code to enter four men and the lady tried to rush in and grab the door. I was able to close door behind them but the next thing I realized they were inside of building. They did go in a room all five of them. As we walked to find our room. There was a pile of clothes with someone sleeping in hallway. There were also a couple of people who were dirty in appearance and appeared disoriented as well. My wife and I felt very uncomfortable and unsafe staying 3 nights. We decided to leave because of the conditions of the area around the apartment. We had a Uber driver take us to a hotel. I didn’t even bother trying to get a refund because I figured if a place would do this to us, they would not be considered enough to refund our money. My wife’s safety was more important than spending extra money. I would not recommend using this place at all. We’ve stayed in different countries, different places around the world and this was by far the worst.
Marc
Marc, 3-night trip
Verified
2/10 Poor
Jul 5, 2025
This was the worst experience with any place I have ever rented both from the apartment itself and the customer service could not have been any worse. There is no parking at the apartment as advertised, but is an open and sketchy lot with quite a walk. On top of that, the elevator was broken for two of three days and we were on the fifth floor. Anyone with mobility issues should avoid.
The air conditioner was broken the whole stay with no attempt to get it fixed by the owner.
On our last day there, when we arrived at the apartment at midday, the apartment did not have power. The entire rest of the building had power but only our apartment was out. Our laundry was trapped in the washer and we could not open the door. When we wrote to the person to tell them there was no power, they said there wasn’t anything they could do about it until the next day but then it should be fine because “you don’t need electricity to sleep.” It was very early in the evening, so the fans couldn’t run and it was uninhabitably hot. we couldn’t use the kitchen or fridge so food went bad. They did not get our clothes out until 11 pm and they were dripping wet. We had to spend an additional 400 euro for a new hotel for our last night.
The property then refused to refund the last nights stay and refused to even answer questions from Expedia when Expedia contacted them.
Avoid this. If anything happens, customer service is terrible.
Kristine
Kristine, 3-night trip
Verified
2/10 Poor
Jul 30, 2025
Es una estafa
Reservamos en un apartamento con una dirección diferente a la que nos remitieron en la realidad. El estado del apartamento era distinto al de las fotos y la descripción que aparecía en hoteles.com, era peor que lo que habíamos reservado. Una vez en el apartamento tratamos de comunicarnos tanto con hoteles.com como con el apartamento. La comunicación con hoteles.com fue imposible ya que no ofrecen ningún tipo de atención al cliente, la comunicación con el apartamento fue posible pero difícil ya conseguimos un número gracias a un tercero y nos aseguraron que nos contactarían una vez encontrasen solución y no lo hicieron.
En general servicio nefasto de hoteles.com que hace imposible cualquier tipo de comunicación con ellos y del apartamento que directamente nos estafó con publicidad engañosa y una ubicación falsa. No reservéis ya que no son fiables.
Miguel
Miguel, 3-night trip
Verified
10/10 Exceptional
Jun 27, 2025
Het is een fijne,schone appartement die op loopafstand van winkels en openbaar vervoer.
H.C
H.C, 2-night trip
Verified
10/10 Exceptional
Jun 26, 2025
Dejlig stor lejlighed med fin placering til det meste i Wien. Rigtig fin kommunikation fra udlejer og meget rent og pænt