Calle Alfa Norte Esquina Con Sagitario, Poniente S/n Colonia Centro, Tulum, QROO, 77780
What's nearby
Tulum National Park - 3 min drive - 2.6 km
Gran Cenote - 5 min drive - 5.1 km
Tulum Mayan Ruins - 8 min drive - 4.1 km
Las Palmas Public Beach - 14 min drive - 6.0 km
Playa Paraiso - 17 min drive - 6.8 km
Getting around
Tulum Intl. Airport (TQO) - 45 min drive
Restaurants
Encanto Cantina - 4 min walk
El Takazo Jr. - 3 min walk
La Fournee - 3 min walk
Babu Té Bar - 3 min walk
BABEL Café - 3 min walk
About this property
Maison Tulum
Maison Tulum features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
8 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Rooftop terrace
Garden
Reception hall
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Premium bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Cash deposit: MXN 500 per stay
Children & extra beds
Rollaway beds are available for MXN 200.0 per night
Policies
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.
Also known as
Maison Hotel Tulum
Maison Tulum
Maison Tulum Hotel Tulum
Maison Tulum Hotel
Maison Tulum Hotel
Maison Tulum Tulum
Maison Tulum Hotel Tulum
Frequently asked questions
Does Maison Tulum offer free cancellation for a full refund?
Yes, Maison Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Maison Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at Maison Tulum?
Sorry, there's no onsite parking at Maison Tulum.
What are the check-in and check-out times at Maison Tulum?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Maison Tulum and nearby?
Maison Tulum has a garden.
Are there restaurants at or near Maison Tulum?
Yes, there's an onsite restaurant.
What's the area around Maison Tulum like?
Maison Tulum is in Tulum City Center, a short 3-minute walk from Dos Aguas Park.
Maison Tulum Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 23, 2024
This was just the old historic feel I was looking for from days gone by and it was great! Lledro the mgr was always available and the breakfast/ lunch was excellent food wonderful Barrista and service!
Jacqueline.
Jacqueline., 4-night romance trip
Verified Expedia guest review
8/10 Very Good
May 28, 2024
we had comfortable stay
veeraraghavan
veeraraghavan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 16, 2024
Guillermo the manager was so welcoming and helpful. The property was beautifully decorated. Rooms were clean and bed comfortable. The breakfast was amazing and all the staff were extremely kind. Highly recommend this place.
Rachel
Rachel, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 31, 2024
A very brief stay for just one night after arriving into Cancun and gerring the ADO bus down to Tulum.
Easy walk from the bus station a very friendly welcome from Guillermo and the room was clean and comfortable with a nice big bed.
Lush gardens and a cute parrot. Thank you
Edward
Verified Expedia guest review
8/10 Very Good
Jan 7, 2024
Valerie
Valerie, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Jan 6, 2024
Very convenient place, cleaness is great and the place has a great vibe. Guillermo provided great host service!
Arturo
Arturo, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Dec 22, 2023
Will come back and stay again!
Clean. Very comfortable bed. Excellent location near main road and ADO bus terminal. Easy to walk neighborhood. I felt very safe. Guillermo was very courteous. Coffe shop employees very friendly and great coffee!
Julie
Julie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2023
I loved this small lively hotel in Tulum. Located perfectly close for walking to main commercial area but feeling further away than it is from all the tourist noise and busyness aLovely Little tropical courtyard, comfortable and pretty rooms that acknowledge the locale with art and decor. Guillermo the on-site proprietor is very friendly and helpful. Staff and cafe wonderful. Perfect!
Theresa
Theresa, 3-night trip
Verified Expedia guest review
4/10 Fair
Aug 6, 2023
Booked for a 7 day stay. Room was ok, but area surrounding the hotel was very noisy and not the best. Pictures and reviews I don’t think were a fair representation. We actually checked out the day after arrival and did not get a refund for the remaining stay. We didn’t care and went to another hotel and were much happier.
Eric
Verified Expedia guest review
8/10 Very Good
Jun 9, 2023
I liked that they stored baggage for us. The property was very close to the ADO bus stop so it was convenient to get to/from the hotel. The manager was also very nice. The rooms are a little old but everything worked fine. The shower pressure is a bit weak. The property is off the main drag so it's a little quieter but there will still be some vehicle traffic. I liked the green and plants of the venue, and the cats too.
Tom
Tom, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 9, 2023
I love this property, I have stayed here 3 different times. Tons of character, places is clean and super cool. Guillermo is super nice and very helpful. Thanks again, see you next time.
Daniel
Verified Expedia guest review
10/10 Exceptional
Mar 7, 2023
Maison Tulum is a real treasure.
It's clean
It's comfortable.
The host, Guillermo, is extremely welcoming and accommodating.
Maison Tulum is truly unique in its tasteful construction and decor. Everywhere you look holds a surprise. The owners are actively involved with maintenance and with the guests.
And last, but not least, spending time on the rooftop terrace is a special treat.
Jacques
Jacques, 16-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 21, 2023
This was our first trip to Tulum.
My wife and I had a great time!
The Hotel was clean and everything worked perfectly. The manager Guillermo was very personable and accommodating.
We were unsure of what to do and not do. Guillermo spoke to us for long periods of time about the History of Tulum and surrounding areas. He gave us many suggestions of things to do and explained with great detail the best way to get around to see and do the things we wanted to do.
We definitely recommend this hotel.
We cannot wait to go back.
Mark
Mark, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 20, 2022
The hotel itself is very charming, artsy, & full of gorgeous plants. The room was adequate… the AC worked well. Guillermo was an excellent host w/great taste. Ge arranged a shuttle for us back to the airport in Cancun that was private & less expensive than originally planned. Great coffee & pastry at the shop attached. Great deal for your $. Thank you Guillermo. Hope your holiday was great!
Amy
Verified Expedia guest review
10/10 Exceptional
Dec 12, 2022
I would highly recommend!!!! Owner and workers are amazing! It’s beautiful and offers many services
Melissa
Melissa, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 3, 2022
2nd time at the property, really like it here, tons of character and exactly the type of place I like to stay at. Will return again for sure next time I’m in Tulum and will tell like minded friends to stay as well.
Daniel
Verified Expedia guest review
8/10 Very Good
Oct 26, 2022
No hot water!!
Sofia
Sofia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 4, 2022
If you're going to Tulum this is the only place to stay. It's centrally located but tucked away from the noise, the staff are absolutely fantastic and the cafe downstairs is a hidden gem. You'll feel like you're in a jungle while being located in downtown Tulum.
Brittany
Brittany, 15-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 30, 2022
Cozy and cute in Downtown Tulum
Guillermo and Flor were fantastic hosts in this quaint little hotel. The room was comfortable with AC, there was purified water, and the hotel itself is gorgeous. There was a tiny bit of street noise - but far less than the main street until around 11 pm which was fine. The property has cute cats, comfy hammocks and good internet
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 3, 2022
The property is beautiful, so different from other things in the area. The Staff is so kind and caring, And the restaurant connected is delicious with the most amazing staff.
Jessica Jordan
Jessica Jordan, 6-night romance trip
Verified Travelocity guest review
10/10 Exceptional
Jun 1, 2022
My fiance and I had the most amazing time here for his birthday. We stayed a total of 6 nights and are definitely planning a trip back! The room was beautiful and clean. The staff were absolutely amazing! Giving us recommendations for places to go and places to eat. We loved every single part of our trip and felt extremely safe. The little restaurant downstairs also has the most amazing breakfast and coffee.
Casey Lynn
Casey Lynn, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 8, 2022
Wonderful staff! Beautiful grounds. Has a roof top terrace common space that is very peaceful. Our room #6 is very private with balcony.
Coreen
Coreen, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 24, 2022
An Oasis in Tulum!
When we first walked in it was like entering an enchanted forest. Really charming! Then we were greeted by the host and made to feel very welcome. Excellent customer service! The room was good quality with a very comfortable king size bed. Highly recommended and very close to ADO bus station.