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Tropical

3.0 star property
Hotel with outdoor pool, near Plaza del Charco

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tropical

Free cribs/infant beds, free WiFi, bed sheets
Free cribs/infant beds, free WiFi, bed sheets
Free cribs/infant beds, free WiFi, bed sheets
Point of interest
Marina

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pool
  • Laundry facilities
  • Free WiFi
Main amenities
  • Housekeeping on weekdays
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Meeting room
Feel at home
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Laundry facilities
  • Elevator

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room (2 pax)

Free cribs/infant beds, free WiFi, bed sheets

Double Room (2 pax)

Highlights

Balcony
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Private bathroom
Shower/tub combination
Microwave
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony (2 pax)

Free cribs/infant beds, free WiFi, bed sheets

Double Room, Balcony (2 pax)

Highlights

Balcony
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
TV
Private bathroom
Shower/tub combination
Microwave
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio (1 pax)

Studio (1 pax) | Free cribs/infant beds, free WiFi, bed sheets

Studio (1 pax)

Highlights

Free cribs/infant beds
TV
Private bathroom
Shower/tub combination
Griddle
Wardrobe or closet
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use, Balcony (1 pax)

Free cribs/infant beds, free WiFi, bed sheets

Double Room Single Use, Balcony (1 pax)

Highlights

Balcony
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Private bathroom
Shower/tub combination
Microwave
  • 30 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 Twin Bed

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The price is ₩69,716
₩74,599 total
includes taxes & fees
Jan 7 - Jan 8, 2025
Hotel Don Candido
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About the neighborhood

Map
Calle Puerto Viejo, 1, Puerto de la Cruz, CN, 38400

What's nearby

  • Plaza del Charco - 2 min walk - 0.2 km
  • Lago Martianez Swimming Pools - 12 min walk - 1.0 km
  • Taoro Park - 14 min walk - 1.1 km
  • Loro Park - 18 min walk - 1.5 km
  • La Paz Lookout - 20 min walk - 1.7 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 30 min drive
  • Tenerife South Airport (TFS) - 71 min drive

Restaurants

  • ‪Hannen Barril - ‬1 min walk
  • ‪Slow Coffee Tenerife - ‬1 min walk
  • ‪Casa Mel - ‬3 min walk
  • ‪Compostelana - ‬1 min walk
  • ‪Tasca el Olivo - ‬3 min walk

About this property

Tropical

Tropical features a rooftop terrace and puts you just steps from Plaza del Charco. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge.

Languages

English, German, Spanish

At a glance

Hotel size

  • 35 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking within 1969 ft

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • Beach nearby
  • Bicycle rentals nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Griddle

More

  • Weekday housekeeping only
  • In-room safe (surcharge)

Special features

Dining

Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - This bar serves light fare only.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guestrooms can be used for EUR 2 per day

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Tropical Hotel Puerto de la Cruz
Tropical Puerto de la Cruz
Aparthotel Tropical Hotel Puerto de la Cruz
Aparthotel Tropical Hotel
Aparthotel Tropical Puerto de la Cruz
Aparthotel Tropical
Aparthotel Tropical Tenerife/Puerto De La Cruz
Tropical Hotel
Aparthotel Tropical
Tropical Puerto de la Cruz
Tropical Hotel Puerto de la Cruz

Frequently asked questions

Does Tropical offer free cancellation for a full refund?
Yes, Tropical does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tropical?
Yes, there's an outdoor pool.
Are pets allowed at Tropical?
Sorry, pets aren't allowed.
Is parking offered on site at Tropical?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Tropical?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Tropical?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (15-min walk) is nearby.
What is there to do at Tropical and nearby?
Have fun during the warmer months with activities nearby such as cycling. Tropical also has an outdoor pool.
Are there restaurants at or near Tropical?
Yes, there's an onsite restaurant.
What's the area around Tropical like?
Tropical is located near Tenerife Beaches, just a short 2-minute walk from Plaza del Charco and 5 minutes' walk from San Telmo Promenade.

Tropical Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Poor

The property was about 100 km away from where it was advertised...SCAM ADVERTISING!!!
Barrington, 2-night trip
Verified Expedia guest review

2/10 Poor

Nem azt a szobát kaptam, amit vásároltam!
5-night romance trip
Verified Orbitz guest review

8/10 Very Good

Central hotel
I had a budget room but there were other options with balcony. No foyer to sit in. Breakfast good with plenty of variety. The kitchen in the apartment option was pretty poor. Good central location, so noisy. Nice roof top terrace with tiny pools.
Michelle, 7-night trip
Verified Hotels.com guest review

6/10 Good

Well located- get what you pay for.
If you want a budget apartment in the centre of old Puerto de la Cruz, then this could work for you. Good points; 1.space- we had a bedroom kitchenette, balcony (note- not all rooms have balconies) and bathroom; 2.Efficient lift (only one) and level access; 3.24 hour reception desk with a willingness to solve problems; 4.Cleaning at high standard- in room cleaning 6 days per week (not Sundays) and pleasant, accommodating staff; 5.Excellent location. Not so good points 1.Could do with some refurbishment; 2.Restaurant always looked closed- saw ONE person taking breakfast on our 18 day holiday; 3.Swimming pool extremely tiny 4.No soft seating i.e. no arm chairs/sofas either or small space at reception; 5. kitchen equipped with microwave and hob, but ovens out of use. 6.No air-conditioning or fans.
Muriel, 18-night trip
Verified Hotels.com guest review

8/10 Very Good

Penthouse suite.
Upon checking in was switched to the Park Plaza Hotel and allocated a room on the hotel roof next to the pool. Very peaceful as this was the only room on that level. Very handy for all the bars and restaurants in the area.
TERRY, 7-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Whatever it say when we reserved was not there. No balconey .the sheets so old .very cold at night and heating . The elevater most the days was out of order .the noise construction until very lait in the night . The front desk girl she is very bad
6-night romance trip
Verified Expedia guest review

2/10 Poor

EXTREMELY unsatisfactory and unprofessional.
The hotel was highly unsatisfactory. We arrived at the hotel to find no towels placed into the room. The room itself was extremely dated. The beds were incredibly firm and as dated as the room itself. The sheets were not white and of questionable cleanliness. When we asked for towels, the desk told us that the cleaning ladies would enter our room (when we were not there, but our bags were) to place some in the bathroom. After returning to take showers, we realized that the room did not have a hair dryer like it was listed on their website. At first we were told that we should come to the front desk to get one. When we went downstairs, they said that they did not have it and would send it up with a cleaning lady later. We waited for half of an hour and called the front desk again. They claimed that they had left it in the room, which they had not, with an increasingly annoyed tone. We returned to the front desk and were told that there was NO hairdryer included with the room. We showed them that a hair dryer was listed on their website. They claimed that that was a mistake, they will be contacting their website producer to change that and that they had placed one in our room now. Previously, the cleaning lady had placed our hairdryer in the OTHER room 207. Seeing as the hotel is two hotels in one, with repeating room numbers, they had placed it in the wrong room. Meaning they had entered ours and another guests room many times without the guests present.
Gemma, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel Tropical, Plaza del Charco
Tropical is an old hotel in Plaza del Charco, doesn't look much from outside, and dated inside, but clean, comfortable beds and friendly staff. Location is very lively, all day and loud music in the cafe bar below at night. Depends how you look at it, for me free entertainment, I love it, but not for people who like quiet locations.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

6/10 Good

close to everything
Bed uncomfortable, no balcony, pool on topof 7th floor, breakfast good,excellent location.
Verified Expedia guest review

4/10 Fair

Room cleaned 6 days a week
The hotel was very basic but the staff were helpful kitchen was only very basic not. What we were expecting
Verified Hotels.com guest review

10/10 Exceptional

Great Location, Good Value.
This turned out to be a great hotel. We stayed in this hotel for 3 nights. Puerto is not new to us, and we chose it because of its location…..very central. It is very clean, and all staff that we met were very friendly. It serves a great buffet breakfast. The rooms spacious and well equipped. During our stay we used the roof top pool once, and it appeared that they were re-constructing a second pool almost adjacent to it. For a 3 star hotel its better than most. We will return.
Verified Hotels.com guest review

6/10 Good

Out and about town
Birthday celebration for two nights. Did not initially get the room we had hoped for (we have stayed there before) but know now which room/floor to ask for next time.
Verified Hotels.com guest review

2/10 Poor

Bad hotel
The hotel is not clean. The costumer attention is poor.
Verified Expedia guest review

6/10 Good

Découverte de Tenerife
Hotel joli à l'extérieur mais les chambres sont vieilles.
LAURENCE, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dårlig senger. Dårlig renhold.
Mette, 21-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Pænt og rent
Central beliggenhed, med rimelig størrelse på værelset. Smart at køkken delen er gemt bag døre. En smal altan med 2 stole. Sød og rar betjening og pænt rent. God gåafstand til det meste af byen.
Jannie, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

Esperienza positiva ottima struttura
roberto, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Mette, 17-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vistas increíbles y genial trato. Repetiré sin duda
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

7-night trip
Verified Expedia guest review

6/10 Good

7-night trip
Verified Expedia guest review

6/10 Good

Calidad precio aceptable. La gente de recepcion muy amables, las instalaciones mejorables en muchos aspectos, la limpieza de habitaciones muy por encima. Que menos que pasar una escoba al balcon y un trapo al espejo del baño. Ubicacion buena, en las fechas que fuimos y por el tema covid, tranquilidad absoluta.
Jose, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Svitlana, 7-night trip
Verified Hotels.com guest review