My stay at Victoria Nimman Hotel was for only one night, to accommodate a night between my visit to Chiang Rai and a flight to Bangkok, from Chiang Mai, so my experience with this hotel is limited. The check in was smooth. I arrived a half hour before the 2:00 pm official check in time, and the staff confirmed my reservation and held my luggage in a secure area so I could shop at the Makro grocery store across the street in the meantime. There were two negative points that I could mention: first (not the hotels fault) is noisy construction directly across the street from my room, and lastly is the very hard mattress on the bed. I usually prefer a firm mattress but but this one is more like sleeping on a rock! Overall, I would stay at Victoria Nimman Hotel again, despite these two drawbacks, but I would ask for a room on the opposite side of the hotel, away from the jackhammering noise from the construction project.